Based on authentic user experiences
DARREN HYDE
6731 reviews
N/A
7 months ago
Poor por service
I have just read the only other review and I wish we had the same experience instead we have had nothing but grief in the beginning it was all smiles and laughter and constant messages calls etc butas soon as the money was transferred things started to go wrong The vehicle was delivered over scheduled by nearly 2 weeks with me constantly chasing When it finally arrived it had meant to have been through an AA check list and a service which we received none of the documentation to validate this However the vehicle was in a very poor state internally stains on the seats scuff marks on the plastic interior blurry reversing camera and a scuff on one of the alloy wheels After a couple of days the EML light came on this is when the communication started to slow down even more with unanswered calls and WhatsApp messages When then tried to contact them via email these could sometimes take days to reply The EML was finally checked and an exhaust sensor changed we had to argue for the internal valeting and are still waiting on the scuff to the wheel to be sorted which is six weeks later as with the rear re versing camera their excuse is that it is working it may come on but the vision is still very blurry and is faulty as you cannot see clearly especially at night which is impossible to see After repeated conversations on the phone they still refuse to do anything about it Since purchasing this vehicle we have had to top up the engine oil brake fluid and have a tyre looked at because it wasn t sealed correctly around the rim They are refusing to replace the camera even though we have a 3 month warranty its the worst service we have ever received in 30 years of Business Do NOT buy a car from these people an absolute huge mistake which was recommended by our Insures Lemonaid who have been informed
Chris Dickinson
6731 reviews
N/A
7 months ago
Pot luck what car you get with these guys
Pot luck what car you get with these guys Read some of the other reviews and they seem about right I ve had 2 cars from these guys and first one was OK had an issue I reported and they never replied but it was small and I fixed it and the car has been solid since then The second recently taken delivery of had NO checks done on it before it was delivered it had to have been taken from auction and delivered to me and you can do that yourself nowadays without the need for a company like this This car needed Front coil spring2 back tyresRear brake shoesDrop linkFitting Kit2 front tyres are the wrong size for the car but not dangerousDiscs and padsAll in all 750 to solve Reported to Liam - no answerReported again - no answerPhoned spoke to Liam said he d get back to me that day - didn tReported again - no answerPhoned to speak to Liam - no answerReported again - no answerThese guys are your old style car dealers - it s hit and miss if you get a good car but ultimately the car at auction you can buy yourself outside of BCA so just cut these guys out and buy it yourself
Steve Bennett
6731 reviews
N/A
7 months ago
My 5-Star Review For National Car Finder
In 2019 as the founder of a new business I began the daunting task of searching for a reliable car Visits to various car dealerships disillusioned me due to the pushy sales tactics and attempts to upsell unnecessary add-ons Online searches were equally unsatisfactory the idea of spending a significant amount of money with a stranger I hadn t met and couldn t trust was unappealing Buying privately was out of the question as it offered no recourse if the car was unreliable A friend recommended Jon and his team at National Car Finder From our very first conversation they were genuinely committed to finding me the car I wanted complete with financing and a warranty I wanted a BMW X1 a model I had previously owned and loved Within a day or so they presented me with several options including one that perfectly matched my desired color and specifications Remarkably the price was thousands of pounds less than what I had seen at dealerships and online Jon delivered my beautiful BMW X1 within a couple of days I was thrilled with my car and enjoyed five years of incident-free motoring However a change in circumstances meant I needed to downsize Once again Jon and his team excelled They arranged the sale of my BMW within a week and sourced a superb Nissan Qashqai as my second vehicle from National Car Finder Five years on the team remains as dedicated to customer satisfaction as they were with my first purchase Thanks to my positive experiences I have referred numerous friends and colleagues to Jon Some needed to replace stolen cars others had written off their vehicles in accidents and many simply needed an upgrade All have reported immense satisfaction with their cars and the exceptional service they received In an industry where salespeople often struggle to connect with customers Jon and his team at National Car Finder truly stand out Their genuine care and commitment ensure customers never experience buyer s remorse As a sixty-something granddad I rarely feel compelled to write positive reviews However the exceptional service provided by Jon and his team at National Car Finder has left me no choice but to give them an honest five-star review
Jon Ellis
6731 reviews
N/A
7 months ago
Love this service
Love this service Have just bought my second car through them - I m really picky on specification but Jon and the team provided great options until what I wanted turned up and I bought at a great price too Very happy with both cars and would use them again
OCDDawn
6731 reviews
N/A
7 months ago
My very own personal shopper
My very own personal shopper From start to finish Liam Jon have been fantastic I can find no fault after service great too would recommend all day long