Nationalstorage Reviews

Dealing with the two ladies at the

Dealing with the two ladies at the South Tweed Heads Site was a truePleasure they could not do enough for us nothing was put in the too hard basket the whole process was 1st class and we can recommendthem without hesitation Mark Olivia

Fantastic customer service

I booked a storage locker to hold items for my overseas housemate It was a small unit that should fit everything The team communicated well to me about payment etc I called up on the day of the move when I realised I didn t know the location of the unit on the facility and they kindly marked a map and emailed it to me My movers ended up being late which meant items I had intended to donate had to end up go into storage as well The team at the storage were extremely flexible and helpful in arranging a larger locker as an option Genevieve at the Mitchell office was an absolute angel - so kind and friendly and helpful I realised later in the night that my movers were not likely to arrive at the storage facility before the end of access hours The local office was closed so I called up the big national office and they organised an emergency access code for me which I definitely ended up needing I would highly recommend these guys there were amazingly helpful and supportive I don t know what I would have done if they hadn t been so flexible and accommodating

Milton office - 100 recommend

I am currently using National Storage in Milton QLD to store my stuff for 6 months I honestly can t recommend them enough Alisha has been so helpful and supportive - nothing was too much trouble I had an incredibly stressful and upsetting time with the Removalists I used and the kindness and support that Alisha showed made a huge difference Even before this though the communication was excellent signing paperwork etc was made really straightforward Thank you for your support and kindness Alisha it made a big difference and it s greatly appreciated

Went to the Belmont branch today

Went to the Belmont branch today Had already spoken with Jordan walker who gave us multiple quotes for a variety of units prior to attending the branch and his service was fantastic and very helpful Ben Jessica helped us to sign up at Belmont this morning and overall extremely great service from all 3 people we spoke with Couldn t recommend enough

Aspley Edmonton

Blake at National Storage Aspley went above beyond in looking after all my needs requests The second time I have used NS in Qld to store my vehicle Would also thank the team in Edmonton Cairns who looked after me in October last yearGreat people doing great work

Excellent

Excellent I had my initial discussion today with Todd at National Storage Mornington Hobart As a female verging on elderly I was really impressed by the helpful clear explanation of everything I needed to know I wasn t sure how big a space to rent but Todd helped me make the decision He also explained all the ins and outs of leaving my belongings there for however long I need Such a relief to know I am in very capable hands and not being treated like an old biddy I really appreciate the level of professionalism he showed

We were really sad at the thought of

We were really sad at the thought of storing our possessions but National storage made us feel good about it from beginning to end Thank you so much Jill and team you are a true asset

One of the best services I received

One of the best services I received Very responsive follow ups when you ask for them reminders when you need them Assistance in all transitions and cost optimisations Jason and his team at Mawson Lakes were very helpful Highly recommend Keep it up guys