


Based on authentic user experiences
Mo
6742 reviews
N/A
7 months ago
Misleading company and worst customer service
The company state no charge until subject is located I was requested for payment before information was released claiming they had locate the subject The subject was not located and they provided me with information I had provided them with I have rang up three times for a refund and get told its being done Today I was rudely spoken by advisor who confirmed it had not been processed but I am wrong for stating it was not done The hint is in what you are saying it has not been processed so how has it been done The advisor rang me back to tell me how much of a bad customer I am and tell me how much of a low person I am Is that customer service
Customer
6742 reviews
N/A
7 months ago
I wanted to trace my daughter
I wanted to trace my daughter they said they had traced her then sent her a letter asking her to make contact with them but she did not reply I have no way of knowing if any of this is true they never even offered me her phone number so it might be a con trick I am over a hundred pound down with absolutely nothing to show I lost contact with her 16 years ago and am in my seventies with I ll health Mr d bryan
Robert Fage
6742 reviews
N/A
7 months ago
waste of time did not do as they said
waste of time did not do as they said they could had plenty of information advert misleading
Linda Griffiths
6742 reviews
N/A
7 months ago
Very professional company
Very professional company giving great service resulting in a successful trace and fantastic customer service too both Tony and Mike are very pleasant and could not have been more helpful I would highly recommend this company
stopford
6742 reviews
N/A
7 months ago
They are good helpful company that
They are good helpful company that gets it done correctly
David Parker
6742 reviews
N/A
7 months ago
Excellent professional service
Excellent professional service They clearly explained data protection rules and gaining consent before sharing information After my relative was traced we had a happy reunion - many thanks
Tina Coles
6742 reviews
N/A
7 months ago
I used this company for the first time
I used this company for the first time and the service is absolutely amazing It was such an easy process completing a form online I could not believe that with such small amount of information this company had traced the debtor within 24 hours I would highly recommend this company as they are professional and to get such a great result so quickly was incredible I will definitely be using them again in the future
Chris summers
6742 reviews
N/A
7 months ago
Very efficient and supplied me with the
Very efficient and supplied me with the info I needed Mike was so helpful