Naturalreaders Reviews

This company is corrupt and Google is

Costly lots of hassles Works ok with very simple texts but requires a lot of editing to have a good reading experience skip reading contextual informations like page numbers copyright informations headers and footers etc Promising though but not quite there yet not for the price

it s not free

This company is corrupt and Google is helping them For some reason there are no google reviews available for this company when I wanted to write a review because when I tried to contact the company to make a complaint about the website crashing and erasing my essay twice and library on the same day although I continuously manually saved my work as well as noticed that natural claims to save every 30 seconds but it doesn t I soon came to find that this website which claimed to want to help SpLD students don t even have a customer service they A I bots to reply customers Which is disgusting for a subscription business I have been using this software for months now and now because of this everything is ruined

I am having terrible experience with

I am having terrible experience with this product I purchased it through my Apple ID and everything was fine until it suddenly stopped working Despite showing all the necessary receipts for my subscription to prove my purchase and describing the issue the only solution offered was to create a new account with same email instead of using my Apple ID to log in Shockingly that didnt work The lack of proper support and the inability to resolve such a simple issue is incredibly frustrating

Not great VERY buggy

- No easy way to login from the home page- App randomly stops reader when I m on a run and phone is in pocket- Very buggy web app endless loading very slow to respond- Can t delete more than one book at once- Often the page just freezes up when loading a book nothing happens for 15 mins - Changing voice can freeze the web app- Web app struggles with books more than a few MB in size- Changing the voice often results in the icon spinning for 15 mins - Download mp3 is sketchy and doesn t update your work limit live It randomly will run out and flip to 0 - Download mp3 sometimes fails but still counts the words towards your word download limit

Zero customer support

I am a paying customer of NR and have used it to read an audio book 100 pages The new AI voices are ok but they lack in customization other than speed Adding the text and arrange it to read is user error prone and has NR bugs I do not mind the bugs and slowness and result too much - i think they are relative ok even if annoying The problem is the lack of support I have written them from 2 separate emails describing them a bug they have related to subtitles and they just do not answer The issue they have is making subtitles random useless and this is a deal breaker for me Too bad they treat their paying customers like nothing

JUST AWFUL

JUST AWFUL Nothing works and their customer support is a disaster I payed a plan managed to convert one file 2 000 words and that was pretty much it The converter stopped working and then the actions menu just disappeared from the screen It s been 5 days since I first wrote to customer support and didn t get any useful answer It takes them approx 24 hours to reply to a message and when they reply they keep asking me to send them a video of the issue I keep sending the video and they keep saying they didn t get it The app is still not working so I asked for a refund two days ago They finally answered today asking me to confirm that I want a refund OMG Never seen anything like this

free forever until you make an

free forever until you make an account and they ask for 19 dollars

scam alert

scam alert i had paid then the app stop working