Naturalworldeco-shop Reviews

DONT WASTE YOUR MONEY ON THIS COMPANY

Ordered shoes didn t fit good shipped back to them and cost me 49 dollars they sent back the same shoes in the same packaging to me Garbage shoes garbage service STAY AWAY DON T BUY FROM THIS COMPANY

Awful company They haven t refunded me for my order and do not respond at all

I ordered from this company and contacted them to tell them that I needed to return my order They sent me a form and told me that a courier would call me to collect the order The courier never called so I went back to them and they told me it could take 5 days for the courier to contact me So I waited still no courier I contacted them again and they said they would make a request for the courier to contact me This happened about 4 times and still no courier ever contacted me Then they suggested I pay to return the order myself and that they would reimburse me for the postage costs so I sent the parcel back to them I have sent them proof of postage but I have not received a refund for the shoes or the postage I paid and now they do not answer my emails at all They have my money and the shoes and won t refund me or reply This company is disgusting This has been going for months and I am very upset with them

Loose a lot of money if you return

This company should not do business with the UK I paid to send my shoes back since they did nor fit I filled in the relevant customs forms but Natural World would not accept them since they said there was duty to pay I have no shoes and lost 50 Be very sure that these shoes will fit you before you send off for them

Very bad experience

Do not buy from this unserious company poor quality and poorly made products Non-existent customer service Don t waste your money Trust the reviews

Bad quality shoes

The design of the shoes is fantastic but their sole is of really bad quality After wearing them only for one month they re not usable anymore I wrote to the customer service and they told me it could not be their fault I really dissuade you to order from them as they won t take any claim and I lost my money

complete dismissal of UK customers no product and lost money

This company should be ashamed of how they dismiss UK customers I have no shoes and no money I paid for return myself as per Brexit rules They rejected the returned parcel telling me it will be sent back I placed an order 26 4 It is 24 6 I have mental health anxiety distress am short of 50 which is a lot for a single income single person and i don t have a shoes The company customer service is below any standards they offer no help no support take ZERO responsibility and ownership This company should NOT be trading in UK I have sent nearly 20 emails on the last copying the EU and UK consumer right ombudsman 50 for you is nothing to me it cost a lot of anxiety nervousness feeling demeaned financial damage and no product that i ordered you may be wonderful for the environment but you are extremely hurtful for any UK prospect customer Shame on the way you trade and treat people

Don t use this company

Don t use this company They have no returns system from the UK and everything is at your expense They sent the totally wrong colour of shoes which are also too small and now I am stuck with them

Just for one season

Shoes are very nice and super comfortable to wear however the quality of materials is not very good After 1 season the sole started to crack and broke completely very fast I expect eco and sustainable fashion to last longer than one season