


Based on authentic user experiences
Eleri Davey
6727 reviews
N/A
10 months ago
Amazing customer services and fantastic ethos
Such a great company with amazing customer service and fantastic ethos I had concerns regarding an item on their site and they contacted the brand directly and kept me updated throughout It also makes life so much easier to be able to go to a site and know that the products are safe instead of having to search up individual products ingredients
maria deasy
6727 reviews
N/A
10 months ago
Absolutely love Naturisimo
Absolutely love Naturisimo My go to for all my beauty buys Their loyalty scheme is fantastic and offers genuine rewards Their product range is extensive and the customer service is fantastic In particular Tisha has been extremely helpful on many occasions 100 recommend They also have very lovely sustainable packaging
Sylwia D
6727 reviews
N/A
10 months ago
Fantastic customer service
Fantastic customer service from Tisha Thank you so much for going the extra mile to help with my loyalty points It s a rare experience As a happy customer I have genuinely recommended your discovery boxes in one of Facebook skincare groups Kindness pays off
Laura Martinez
6727 reviews
N/A
10 months ago
Im very pleased with this company in
Im very pleased with this company in general I like their ethos and they are very profesional I ve never had any problem ordering from them The only time I have had to contact costumer services is been because of a problem with a product The customer representative Tisha did the right thing they contacted the manufacturer on my behalf Unfortunately they had to chase them for a reply but kept me updated regularly The manufacturer hasn t replied yet so Naturisimo look for a way to replace the product Sometimes if not about the problem but seeing good customer service care and willingness to help They didnt disappoint
J
6727 reviews
N/A
10 months ago
Tisha is an incredible customer service
Tisha is an incredible customer service representative When my order got held up she kept an eye on it and kept in touch with me Even though the issue was with delivery not Naturismo In addition they stock products that are hard to find Excellent job Tisha and Naturismo
Goldilocks 29
6727 reviews
N/A
10 months ago
I am very happy with Naturisimo
I am very happy with Naturisimo They have a great range of products at reasonable prices and their customer service is excellent Living outside the UK it is invaluable being able to purchase some of the products that other companies no longer supply since Brexit Naturisimo seem to score in all aspects and I am most grateful
Mladen Crnomarkovic
6727 reviews
N/A
10 months ago
Great client support
Easy shopping and loads of natural products I normally use But 5 star is for the client support I typed in wrong shipping address my flat number and i saw it immediately I reached out to client support and in a matter of minutes they responded and solved the issue Many thanks Jhana
Claudia Martinez
6727 reviews
N/A
10 months ago
First time customer turned lifetime customer
I have only just shopped at Naturisimo once for the first time because they stock a lot of the clean beauty brands I want to try I bought a concealer that I wasn t sure would be my shade and contacted customer service to help Tisha replied to me quickly and helped me out with shade matching and was really patient and helpful This is by far the best customer service I ve received by an online retailer and I m blown away I am now a devoted customer this is what keeps people coming back for more you guys rock
Sofia
6727 reviews
N/A
10 months ago
Naturisimo have a great product range customer service
Naturisimo have a great product range It s become increasingly important for me to buy natural skincare make-up to avoid toxic chemicals and also be kinder to the environment There was an issue with my last order but Tisha in the customer service team sorted it straight away and sent some nice samples for the hassle Will definitely continue to purchase from Naturisimo
Ava Grace
6727 reviews
N/A
10 months ago
Staff is what makes a good company
Staff is what makes a good company good Tisha from customer service went above and beyond clear and communicative and friendly Made the whole enquiry ease