Naturitas Reviews

They sent 1 6 of my package and the

They sent 1 6 of my package and the delivery company Mondial Relay informed me that the package has been lost I am waiting for my refund but they will not answer my calls nor mails

SCAM

SCAM BE AWARE As other users have mentioned their trick is to send incomplete orders and picket the rest of the money thinking the customer will eventually give up Ordered more than a month ago 36 bottles received 18 Since then no reply to my emails for 2 weeks and then after I informed I will be pursuing legal procedures the reply came we are sorry take a 5 euro code for your next purchase and we will find what s happening with your order in 48 hours Another 2 weeks zero reply Have already contacted my lawyer to file fraud charges against them This company should not be allowed to operate and defraud who knows how many people Law enforcement will be acting imminently

Absolument pouvantable

I have ordered an item several times and each time there has been a delivery issue followed by absolutely terrible service from the Naturitas team They don t package it properly so it leaks along the way and the delivery companies don t take care of it Save your time and effort by ordering the product from a company that knows what it is doing

No link to unsubscribe in newsletters

Received newsletter without a link to unsubscribe although this is required by law Answered their newsletter and asked to unsubscribe me as there was no link But they answered me that I had to go to my account and unsubscribe there

Do NOT order from them

Do NOT order from them Ordered over 113 worth of stuff over a week ago with expected delivery between 09-11 July Still no show and no warning from the company No reply to the email query and customer service is closed for a week Should have gone with iHerb

Lots of people say this is scam

Lots of people say this is scam but it s not They do refund unlike genuine scammers But they do need to straighten up

Good enough

Until now I placed three orders They all arrived in a good condition but in the second order they forgot to put in the package an item and I ordered seven pieces of that item I contacted the customer service regarding this issue at first I had to fill a weird contact form on their web-site and then they got back to me by e-mail After answering some questions regarding the missing items and sending some photos they refunded me the money I find it very weird that in the e-mail at a certain moment they told me to not contact them anymore and this happened many times Also there is a problem with their web-site concerning payments Each time when I was at the step where I needed to pay by card it didn t work I tried it dozens of times and I also talked to them about this issue they gave me some advices and I followed them but it still didn t work So all my orders were placed from the smartphone app because it was the only way that worked to make the payment by card Thank you Naturitas

Thank you

Overall I am satisfied with the quality of the delivery and the product itself