Naviextras Reviews

Terrible decision

Terrible decision do not recommend I updated my SD card and put the card back in my vehicle but my nav wouldn t load Double checked and verified my card was valid and the maps current but it wouldn t work Went to my cars dealership and was told they to date had never had anyone use this service with success I had to replace my SD card not cheap I reached out to the company explaining what happened and requested a refund of my 3-year plan It s been two months and I have not heard back other than the automated we got your email response Going with this company s nav update cost me the price for the lack of service updates that didn t work and a new SD card Horrible service Definitely do not recommend

Maps not up to date- Don t Use Naviextras

Naviextras maps are not up-to-date and their customer services don t want to know Market towns for counties which were included in the manufactures original maps are missing from the download Speed limits are not up to date Avoid at all costs

Sd card crashed during update

Sd card crashed during update No help from customer services They send a servicenumber Send an answer with all the necessary information Result total silence No refund for the cost of the update Easy way tomearn your money

SCAM ALERT

SCAM ALERTPaid 97 for an update Roads are wrong speed limits are wrong and it completely fails on journey to Scotland Says European and Russia That s rubbish nothing beyond Calais and only got there as I know it Incident updates also questionable Tried the support email addressnaviextras com shop portal supportGuess what it doesn t existI ve been done Do Not follow suitPS asked for this review to be sent to them as well

I have a mg hs phev 2023 my information

I have a mg hs phev 2023 my information head unit keeps say I have a free map update I go to naviextras com and follow the instructions exactly I get to the point where naviextras toolbox downloads and then when download is finished it say plug USB stick into the cars head unit the head unit recognises the usb but says no filles on the usb stick so I check it with my computer and it s correct no map filles on the stick I tried several times but no good I ve tried to contact naviextras but even contact us does not work my opinion of naviextras is a absolute rubbish site not even 1 star

Purchased 3d maps last year tried in

Purchased 3d maps last year tried in many area s and maps don t work Contacted navi via email on several occasions and have checked everything they have asked this as been over a 6 month period now I ve given up

Poor product shocking prices and worse customer service

I ve shied away from using Naviextras with previous vehicles when they have wanted upwards of 150 to update a set of maps and that s once only not lifetime updates but felt it surely must be better when using the official Land Rover update app for my other car After spending over 100 the maps downloaded but all voice navigation was broken I could find no way to fix this other than to roll back to my previous version so contacted support and asked for a solution or a refund After 7 days and sending two chasing emails with zero acknowledgement or response I took it up with my credit card provider to get my money back I finally got a reply from Naviextras over a month later Hopeless I will certainly avoid buying a car or headunit again that relies on Naviextras for maps

Absolute garbage software do not

Absolute garbage software do not touch or buy