High Speed Fiber Internet Provider in Pakistan Nayatel
Based on authentic user experiences
Bilal Akbar
6737 reviews
N/A
5 months ago
Costly Mistake
Nayatel is well known and established ISP located in Islamabad Pakistan I have been a long time customer of this ISP 10 plus years upon recently moving home I decided to stay with them which was a big mistake After paying the equivalence of 200USD for installation and hardware - I have been met with the worse customer service when it came to having the additional services that I paid for installed and switched on From employees misrepresenting them selves as supervisors to being told that the company had no option for reporting bad customer service to a manager outright refusing to register my complaint All in all I would say avoid them - there are other ISP in the market to deserve a chance
Hasan Aasim
6737 reviews
N/A
5 months ago
THE BILLING DEPARTMENT IS THE WORST
THE BILLING DEPARTMENT IS THE WORST PART OF THE COMPANY THEY DON T KNOW HOW TO SPEAK TO CUSTOMERS
Mariam Gul
6737 reviews
N/A
5 months ago
They have the worst people in their
They have the worst people in their billing team who don t have basic ethics on how to talk to a customer I called in as I had a billing concern and I was worried and guess what one of their representatives name Naima laughed at me and when I said why you are laughing she said I am not I had a word with one of their supervisors name Ammar and he said it was a human error and there is nothing they can do I felt so bad and I am cent percent sure she laughed at me Nobody helped me even the supervisor didn t give a damn about it They are bunch of unprofessional who don t deserve to be in this company I also filed a complaint and they closed the complaint without even sharing the resolution with me Very very very bad service These guys should be trained and should be taught basic manners
Muhammad Azeem Bhatti
6737 reviews
N/A
5 months ago
bad customer support
bad customer support they have banned IPs of public channels to force their customers to buy their iptv subscription
Elena Megan
6737 reviews
N/A
5 months ago
nayatelpk you have the worse Internet
nayatelpk you have the worse Internet service In 1 month of subscription 5 times maintenance each time 10hr 15hrs What kind of service are you providing Unbelievable and unacceptable
Moaz Arshad
6737 reviews
N/A
5 months ago
Worst customer support ever
Worst customer support ever Staff doesn t care about your complaints They are least cooperation They don t bother to send anyone to our house just to fix the router I regret the day I got nayatel They are the biggest fraud
Abdul Ghani
6737 reviews
N/A
5 months ago
Why would I refer Nayatel to anyone
Why would I refer Nayatel to anyone when I m not satisfied with it myself Do you really think you can fool us by carrying out your maintenance activity almost twice a month during which phone internet and cable are unavailable for 8 to 12 hours in a row This is no maintenance This is like loadshedding We know you do it to save up on costs and make a profit You re a pack of deceiving looters
Bilal
6737 reviews
N/A
5 months ago
They are not providing UPS for their
They are not providing UPS for their ONT device despite that I have requested so many times Previously they were providing but now they are not providing
Ameen Khan
6737 reviews
N/A
5 months ago
WORST SERVICES THAN PTCL EVEN
WORST SERVICES THAN PTCL EVENCHARGES ARE TOO HIGH AND SERVICES ARE PATHETIC
Saqib Ahmad
6737 reviews
N/A
5 months ago
The most pathetic internet service
The most pathetic internet service provider company I wish I could have shared my screenshots here They closed my ticket without even notifying me and despite asking them for so many times they didn t resolve my packet loss and delay issue Very unprofessional company PTCL is much better than this chit