


Based on authentic user experiences
Abbie
6727 reviews
N/A
6 months ago
Amazing Customer Service Please Support This Small Business
Received my holiday order and one of the shirts was incorrect could see why this occurred as the title of the shirt was very similar to the correct shirt I contacted NeatoShop support easy to find even weeks after I received my order and explained in detail what happened and their awesome support agent Alex was quick to respond and super helpful to rectify the issue Apologized for the mixup offered to send the correct shirt which they were able to identify from my order free of charge and checked for the correct address and advised no further action was needed on my part other than to keep the original shirt give it to a friend or donate to charity This is amazing customer service and communication which says a lot for an indie small business and I am 100 beyond satisfied and extremely happy to continue supporting them in the future
Elvira Sluijter
6727 reviews
N/A
6 months ago
Superior Quality Customer Service
NeatoShop stands out to me because their shirts are really high quality The color of their prints really pops and it seems like it will survive many years of wear and tear Also NeatoShop s customer service is outstanding I misordered and they went out of their way to help me It s a great little organization
Matt B
6727 reviews
N/A
6 months ago
My go-to graphic tee company
Ordered from this company three times now and have been happy with the print quality of their shirts as well as their selection of artists When I had an issue with a type of shirt I last ordered customer service promptly resolved the problem and shipped out replacements I recommend their ring spun shirts for the softer feel and you should expect longer shipping times because of COVID
Kevin Zane
6727 reviews
N/A
6 months ago
Great customer service
Great customer service I ordered a shirt that turned out to be too small and they offered to send me the new size with no extra cost I love the shirt by the way as well
Ryan Henderson
6727 reviews
N/A
6 months ago
Amazing customer service
Amazing customer service I got caught up on their huge selection of shirts and I accidentally placed the order without adjusting the size duh Alex was so kind and helpful He was totally understanding and replaced the order no problem The quality of shirt and design were all top notch I will be ordering more for sure
Lawrence Bell Jr
6727 reviews
N/A
6 months ago
Highly recommended
I would highly recommend this shop the costumerservice is great Nice people fast reaction and problemsolving I wish more shops treat their costumers like this The Tees are good quality and many variety in prints The only critic point that I have is they don t have much bagoptions but overall I am satisfied
Kiran Bains
6727 reviews
N/A
6 months ago
I had an excellent experience with
I had an excellent experience with Neato I had ordered some shirts in the wrong size my fault and they replaced them with the correct size at no additional cost Also love their selection You ll find something that reflects your taste guaranteed
Gregory Boyd
6727 reviews
N/A
6 months ago
Great Customer Service
I originally ordered a hoodie as a gift paying the extra fee for wrapping When I received it there was no wrapping or note attached I reached out to NeatoShop Support and Alex was extremely helpful He quickly responded refunded the gift wrap fee credited NeatoBucks to my account and offered a free custom printed t-shirt of my choice The shirt I chose arrived about a week later and while the gift wrap snafu couldn t be corrected I was impressed with how much they did in order to right the wrong Thanks NeatoShop
Tom
6727 reviews
N/A
6 months ago
Great Customer Service
Shirt were sized differently than expected and my entire order was reprinted for free at a better size Even let me keep the shirts that were too small Alex did a great job working through the issue with me and getting me an awesome product
Adam Allen
6727 reviews
N/A
6 months ago
I LOVE GRAPHIC T-SHIRTS
I LOVE GRAPHIC T-SHIRTS I don t always love graphic t-shirt websites I love this one The shirts are thick with a bit of weight The choices of colors and innumerable amount of art is AWESOME and The customer service Franny the customer service 2nd to none I got the wrong size emailed them and they gave me the right size This Place Is Awesome IT S SO FLUFFY