Needundies Reviews

Do not order from this Company

I ordered a couple of items on 19th May By the 26th May I had not received them and decided to cancel via their online form Still no response and they do not answer their phone and state on a recorded message that there is no one available to take your call I contacted the bank and it wasn t until they intervened that the items arrived within a couple of days I am not sending them back as I believe that I will have to go through the whole episode again Not sure what has happened to this company they were okay but I feel they now have financial problems

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANYI made the order in good time for my holiday - even added a note asking for swift dispatch of the 100 order Arrived 2 weeks later than I needed I have now returned one of the items mid Jan still no refund I have sent multiple contact form emails sent Instagram messages and phoned always a recorded message no chance to left a message I have proof or postage of the return Getting very annoyed Feel ripped off

Avoid this company

Placed order 24 May they took the cash immediately from my credit card I completed online form to cancel order 30 May as items had not been dispatched completed online form to chase refund 23 June Without any correspondence items were dispatched 25 June but what s the point I ordered what I needed from Amazon after cancelling the order in May so now have double I can t see the point of returning them as the chance of getting a refund seems unlikely There is nil customer service and I should think that they have nothing in stock but are sourcing items as orders are placed They re conning people who are trying to support small businesses but there are reasons why Amazon is successful A month between order and dispatch is unacceptable and not responding to contact equally so

should have check trustpilot first

order 3 weeks ago nothing has arrived I followed up asking about delivery got utomated reply and nothing since - will try to get money back not hopeful

Thieves

I placed an order over 2 weeks ago Money went out of my account immediately Haven t received the order sent them a message requiring about dispatch and no reply Like others I doubt that I will get my order Do not deal with this company they are thieves Disgusting

I only wish I had seen these reviews

I only wish I had seen these reviews before ordering Same kind of experience non arrival of goods impossible to speak to anyone enquiry forms submitted and ignored Money had been taken immediately Feel completely conned

DO NOT EXPECT A REFUND

Despite Needundies oreceiving the returned goods over 30 working days ago no refund is forthcoming Telephone calls and emails are unanswered and the company s claim that you can raise a complaint with the Retail Ombudsman is incorrect as they are not a member of the scheme Due to a complete lack of after sales service I have raised a dispute with my credit card provider to get my money back If there is a chance that you might need to return items DO NOT ORDER WITH THIS COMPANY

No order no communication

Placed an order heard nothing Chased the order via e-mail after 10 days Heard nothing Have now tried to cancel the order Zero communication Zero order Not feeling confident that I will get my money back I will be contacting Trading Standards if not

Should be zero stars

Should be zero stars No order received after 3 5 weeks Messages on website get automated reply but no further action Money taken on the day of order Automated message on phone saying no one available I doubt I will receive my goods After 5 weeks received my goods after credit card company refunded me and billed needundiesAJ