Based on authentic user experiences
Davor Jelacic
6731 reviews
N/A
8 months ago
Error in pricing VERY poor handling
After commiting an error in pricing they called me up and cancelled my order No apology no coupon no free shipping for next order just I ll send you the money on Monday The person on the phone treating me like i was his buddy from high school Also they tried to lie about it The price was 1000 and they claim the real value of the computer was more than 2000 The same configuration was on sale for 1499 last month and that was an offer But when they sell it for 1000 it s a mistake in pricing They have a history of deleting your account if you return an item and this is just a real example of how they value their customers EditA better handling of the situation the free shipping not the copy paste mass reply but there was no need to lie about the price over the phone And you still try to manipulate the situation by having that configuration up for 2000 scared of a lawsuit I guess GL to the people trying to push that through a court here when I have a price tracker and screenshots of it for 1600 1499 other stores Anyone can make a mistake but calling people up by untrained staff at 8pm on a Saturday was an extremely poor decision As a professional I had to eat my mistakes and lose 1000s over misunderstandings that were my fault If I had casually called my client and him As you can imagine it was an error so my quote is not X it s Y he d be mortified how unprofessional that is and he and his client would never hire me again and he would be right to do so You could not handle it properly so either pay with cash or loss of business Good luck with everything
Arnau Roca
6731 reviews
N/A
8 months ago
Terrible customer experience police involved
I had a bad experience in which the customer is right until he asks for his rights where they refused to sell me anything else for 1 correct return and when I asked for the complaint form I was FORCED to CALL THE POLICE as they did not want to provide me as required by law That said As a computer shop it seems fine but when I try to communicate with a manager or the commercial service they refuse to show their face and it is very sad as the negative comments I read are PURELY because of the BAD customer service in AFTER SALE Are good prices worth for a negative customer service To each its own That said I m waiting for the answer they gave the cop I was buying a tower x870 hero motherboard 6 corsair fans t700 4tb hard drive I also wanted to buy my CPU and GPU 5090 later But they will justify that by canceling 1 order of ssd I wanted it without heatsink to order the good one and return some fans for being 120mm and want to buy 140mm is a big management costs I was prepared to leave me more than 5 000 in the shop but even so it is a handling fee to change some fans from 120mm to 140mm I will never buy from them again as they wouldn t let me besides haha and that s the thing about trusting the small business as I found the same products cheaper online
Marko Bo i
6731 reviews
N/A
8 months ago
Gaming PC
They delivered a great computer really fast Everything works really happy with the purchase
Ian Rogers
6731 reviews
N/A
8 months ago
first time i use this company
first time i use this company the order to delivery was on time with everything will use them again for my next build
D
6731 reviews
N/A
8 months ago
Smooth
Custom PC assembly was a breeze Got the delivery at my door by the 7th day after placing an order excellent shipping protection great assembly everything works as it should
stderr
6731 reviews
N/A
8 months ago
Entrega muy r pida
Entrega muy r pida Paquete en muy buen estado Respuesta muy r pida a preguntas y solicitudes
Emanuele Di Bacco
6731 reviews
N/A
8 months ago
Great professional service
Great professional service Very responsive customer support both via email or WhatsApp