


Based on authentic user experiences
Dave
6733 reviews
N/A
8 months ago
Easy application process
Easy application process no problem accessing and navigating my online account Received my sign up bonus in short order All is
Yimmy
6733 reviews
N/A
8 months ago
Great rates
Great rates App is easy to use No problems with Customer Support 4 on a HISA that isn t a promo rate is really good
Adam Ghomari
6733 reviews
N/A
8 months ago
Best master-card free 50 signup
Best master-card on the market Crazy high cash back and it s all digital and free If you use the code V6S3D5G8 to signup you get a bonus 50
Linda Moore
6733 reviews
N/A
8 months ago
Very pleased with Neo
I usually don t leave reviews but I felt compulsed to after reading all the other reviews on here Sorry to say but the bulk of the bad reviews are from people that are not the sharpest tools in the shed They should ve stuck to a brick and mortar bank All neo banks offer the same products as traditional banks but function differently Even amongst the neo banks there are differences between rates and services Do your research before signing up People are responsible for informing themselves and monitoring their own finances I have never personally had 1 issue with Neo Financial customer service Setting up all of my accounts was simple and straight forward The App is easy to use and navigate The website is the same Their HISA has earned me a lot of interest Once again it s your own responsibility to control maintain and monitor your finances If you over spend on your account it s your fault for accruing fees If you have an issue with a transaction with a retailer you deal with the retailer If you open and close financial products with a bank they cannot delete all your personal information By law banks are required to retain your information for 5 years Like all review sites you need a modicum of common sense to see if what others say is ridiculous or legit To repeat neo banks like Neo Financial Motus Motive Tangerine EQ etcetera are quite different than brick and mortar banks They are not for all people so think before switching As for myself I deal with RBC and Neo and make all the products and services work for me There is no cost to do bank to bank transfers electronically It s very easy to transfer money between accounts With notifications it s very easy to be notified of transactions and due dates of bills You can set up alerts for low account balances and nearing credit limits You can set up pre-authorized payments for credit card and utilites Btw I am not a NF employee nor a banking advisor in any way Cheers
Lara Burton
6733 reviews
N/A
8 months ago
Amazing customer service
Amazing customer service patient communicative and always prompt I used Neo for my mortgage loan and we all know how stressful buying a home is especially in this climate Al was SO supportive helpful and I could tell he was doing everything he could to help me manage the process and get all of my questions answered I had considered going with a local broker but I am glad I went with Neo
Jack Fernandez
6733 reviews
N/A
8 months ago
So far I m happy with service On savings and credit card
Si far I m happy with service
Ellie
6733 reviews
N/A
8 months ago
NEO bank is the best for my Cash saving
So far so good with using NEO bank for one year the HISA account got 4 interest rate which is better then a 6 months GIC accounts in another banks and it is a cash account that you can withdraw the money anytime I don t understand why people gave NEO bank 1 5 stars but I would give them 5 star to be honest
Jerry W
6733 reviews
N/A
8 months ago
The truth about NEO
OK obviously a few Neo employees were told to post something But here is the truth it s actually pretty good It is different than most banks changing from any bank to another is a headache but now instead of paying 15 a month I get paid around 40 Well worth the hassle of changing banks
Md Muhibur Rahman
6733 reviews
N/A
8 months ago
Excellent customer service of Kanchan
Excellent customer service of Kanchan I am fully satisfied upon her sincere dealings patience and cooperation I hope Kanchan will improve the business of NEO finance by her discretion talent and endeavors
John McBride
6733 reviews
N/A
8 months ago
Simple interface
Simple interface Great interest rates