Neofinancial Reviews

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Very pleased with Neo

I usually don t leave reviews but I felt compulsed to after reading all the other reviews on here Sorry to say but the bulk of the bad reviews are from people that are not the sharpest tools in the shed They should ve stuck to a brick and mortar bank All neo banks offer the same products as traditional banks but function differently Even amongst the neo banks there are differences between rates and services Do your research before signing up People are responsible for informing themselves and monitoring their own finances I have never personally had 1 issue with Neo Financial customer service Setting up all of my accounts was simple and straight forward The App is easy to use and navigate The website is the same Their HISA has earned me a lot of interest Once again it s your own responsibility to control maintain and monitor your finances If you over spend on your account it s your fault for accruing fees If you have an issue with a transaction with a retailer you deal with the retailer If you open and close financial products with a bank they cannot delete all your personal information By law banks are required to retain your information for 5 years Like all review sites you need a modicum of common sense to see if what others say is ridiculous or legit To repeat neo banks like Neo Financial Motus Motive Tangerine EQ etcetera are quite different than brick and mortar banks They are not for all people so think before switching As for myself I deal with RBC and Neo and make all the products and services work for me There is no cost to do bank to bank transfers electronically It s very easy to transfer money between accounts With notifications it s very easy to be notified of transactions and due dates of bills You can set up alerts for low account balances and nearing credit limits You can set up pre-authorized payments for credit card and utilites Btw I am not a NF employee nor a banking advisor in any way Cheers

Amazing customer service

Amazing customer service patient communicative and always prompt I used Neo for my mortgage loan and we all know how stressful buying a home is especially in this climate Al was SO supportive helpful and I could tell he was doing everything he could to help me manage the process and get all of my questions answered I had considered going with a local broker but I am glad I went with Neo

So far I m happy with service On savings and credit card

Si far I m happy with service

NEO bank is the best for my Cash saving

So far so good with using NEO bank for one year the HISA account got 4 interest rate which is better then a 6 months GIC accounts in another banks and it is a cash account that you can withdraw the money anytime I don t understand why people gave NEO bank 1 5 stars but I would give them 5 star to be honest

The truth about NEO

OK obviously a few Neo employees were told to post something But here is the truth it s actually pretty good It is different than most banks changing from any bank to another is a headache but now instead of paying 15 a month I get paid around 40 Well worth the hassle of changing banks

Excellent customer service of Kanchan

Excellent customer service of Kanchan I am fully satisfied upon her sincere dealings patience and cooperation I hope Kanchan will improve the business of NEO finance by her discretion talent and endeavors

Simple interface

Simple interface Great interest rates