


Based on authentic user experiences
Carly Appleton
6734 reviews
N/A
8 months ago
Above and beyond service on a bespoke
Above and beyond service on a bespoke neon sign from Neon The girls were ever available to help and suprisingly answered questions sometimes late at night Super accomodating on change of designs and incredibly helpful No question too much If you re in the market for Neon go to Neon
Verity
6734 reviews
N/A
8 months ago
I can not recommend these guys enough
I can not recommend these guys enough I ordered a sign with sentiment meaning as a Christmas gift for my husband a couple of weeks before Christmas The team hand delivered my sign Xmas Eve to ensure I had the gift in time Over the moon it looks fantastic Thanks xx
Kizzy
6734 reviews
N/A
8 months ago
Excellent customer service
This is the second neon sign that i have bought from this company The signs have been excellent but also the customer service and delivery Would definitely recommend buying from this company and im sure i will be buying from again
Ali
6734 reviews
N/A
8 months ago
Outstanding service and product
I ordered a sign for a Christmas present for my husband during the Black Friday sale The communication and product options from Neon was excellent throughout the process I used DM on Instagram to communicate and could always get hold of Neon in the evening and the weekend The mock ups of the product were completely true to form I was contacted by Neon on Christmas Eve to say my order would be delivered on Christmas Day which I couldn t really believe but my sign arrived before midday by private courier ON CHRISTMAS DAY Neon promised me delivery by Christmas and they kept their promise The sign is fantastic - we all love it It was very easy to fix to the wall and has a remote control for the light options I cannot recommend this company highly enough Outstanding customer service communication and product
Georgie
6734 reviews
N/A
8 months ago
Very impressed with the team for making
Very impressed with the team for making the effort to deliver on Christmas Day We have a very happy chappy who loves the new addition to the bar Thank you very much
Louise
6734 reviews
N/A
8 months ago
Committed to getting me my order by Xmas Day
I ordered a bespoke sign for my husband for Christmas at the beginning of Nov It came to the middle of December and I still hadn t received my order leaving me slightly anxious that I wasn t going to receive the order in time I used Neons Whats App service to communicate with them which was brilliant I definitely wasn t talking to a robot They kept me up to date with the problems they were having getting my order out and communicated to me truthfully and efficiently what they were doing to get my order to me in time for Christmas My order turned up late Christmas Eve from a member of their own team I can not fault the effort and commitment they demonstrated getting my order to me for Christmas Day Brilliant Effort
Nicola
6734 reviews
N/A
8 months ago
Ordered for Christmas Hand delivered
Ordered for Christmas THEY DELIVERED ON CHRISTMAS EVE BY HAND My second light from these guys and they have made another beautiful light as a gift for my brother Thank you so so sooo much guys
Soph
6734 reviews
N/A
8 months ago
Wow Delivered on Xmas eve
Wow Delivery on Christmas Eve They really did make my Christmas The sign is amazing and really makes a statement Managed to get it before Xmas so I could show off to my guests Promised to deliver before Xmas and they did Dedicated is an understatement absolutely in love with the sign Will be placing another order as they really do look stunning Thank you guys
Emma
6734 reviews
N/A
8 months ago
Wow I m a super happy customer
From start to finish I had a brilliant experience with Neon I sent off some ideas for a custom sign with out surname to go in the living room I had a few emails back and forth to tweak my design and the team were amazing They offered me a discount code and I saved 130 The sign itself is lovely and I m so pleased with it I had regular updates on what stage my sign was at then it was delivered to me by UPS on Christmas Day What a treat I m so happy with the service altogether and I will 100 be ordering again Thank you neon and Anna thanks for all the communication it was so nice to have some decent customer service Happy new year
Samir Jain
6734 reviews
N/A
8 months ago
DELIVERED ON CHRISTMAS MORNING
They actually delivered my neon on Christmas Day Dedicated member of staff and a promise kept These guys are amazing at what they ve done Ordered a neon sign amazing quality excellent customer service and even better delivery service 5 stars all around I normally don t leave reviews but I had to leave one who else can deliver on Christmas morning Not even Santa himself could Super super excited Will definitely order again when I need another one Thank you Anna and the team HAPPY NEW YEAR