


Based on authentic user experiences
Wullie Broon
6731 reviews
N/A
8 months ago
Renege on deposit bonus offers
Renege on deposit bonus offers no live chat and ignore emails I just can t find anything positive about Neptune
Michael Harrison
6731 reviews
N/A
8 months ago
Worst site in the history of gaming
Worst site in the history of gaming even the polish sites give you more than these thieves do
Timeline Detectorist uk
6731 reviews
N/A
8 months ago
This site has the worst customer
This site has the worst customer service Iv had 60 or more worth of deposits taken from my bank but not deposited to my Neptune play account credit All I get is repetitive answers from the customer service online chat of which I m now suspected as being chat bots iv emailed all proof as asked but still no response There isn t a phone number to call and iv only had one email from customer services not from the payment department that all have been escalated to Iv over all deposited at least 1200 only withdrawn two amounts 120 55 of which was a rollercoaster to even get to that amount Iv also noticed that every deposit goes to different account names I m at the end of my tether with it all now and feel like it s a scammer site my advice is avoid
Rob Williams
6731 reviews
N/A
8 months ago
Avoid this site at all costs it is a
Avoid this site at all costs it is a scam site don t matter how much you deposit you won t win scam site needs to be looked into
Darius Raczkowsky
6731 reviews
N/A
8 months ago
Scam casino
Scam casino - you can easly see that by amount bonuses 150 pounds in few days and i get around 5 bonuses which usually paid me between 3 and 5 pounds only one paid 70 pounds I play at many casinos and usually around 100 spent they give back what they took more or less This casino just eats money There is no fun in playing Block and don t play anymore
Jack
6731 reviews
N/A
8 months ago
Don t gamble on this casino website
Don t gamble on this casino website it is a scam of a company Just look at the parent company AG Communications and its inactive domain sites The parent company exhibits fraud through tax loopholes whilst opening and closing domain sites It utilises predictive gambling or net positioning meaning you re losing before the decision is made or the server provides the result Furthermore the claimed big wins are a marketing ploy to make you get sucked in It s the type of company that ll sell your details for some side hustle
Andrew Clements
6731 reviews
N/A
8 months ago
Waiting for cash outs now for over a
Waiting for cash outs now for over a month quite happy to take your money but no intention of paying out when you win I would totally avoid this site Emailed uploaded documents which have all been ticked Any other sites I ve used have accepted the documents provided and paid out literally the next day or so No contact details completely scammed
F ree K ingdon
6731 reviews
N/A
8 months ago
I suggest Avoiding on a permanent basis forever Con artists
Regardless of the below reply NeptunePlay com has not contacted Me about any of the issues I have raised I have had to contact IBAS uk and have an ongoing case The best thing to do is report them to the ADR IBAS The Gambling Commission and Trading standards If you are thinking of joining any site under A G Communications - don t They will never pay you a penny and more than likely you will never be winning anyway
Kerry
6731 reviews
N/A
8 months ago
I played on here for a few weeks and
I played on here for a few weeks and god knows but he must have been feeling sorry for me because I was able to take a good whack of cash from them however it took 3 days after a week on top of awaiting verification Helluva long time to wait for your cash and had me in panic that it wasn t legit I did eventually get my winnings but the reason for the 1 star is they sold my email on to EVERY single casino out there I am bombarded on a daily basis sometimes 4 or 5 texts from different casinos offering me bonuses for this and that if I sign up I told Neptune in no uncertain terms that this was absolutely deplorable behaviour and completely unprofessional to sell a customers personal information on so frivolously I am beyond furious I spend my days blocking and reporting all these nuisance texts and closed my account with these scumbags there s no better word I ve had the same number for over 30 years and I refuse to change because of these b s I told their CS to delete my personal details which they have still not done 6 weeks later I m seriously considering reporting them to the gambling commission for selling my info It s sickening and relentless PLEASE PLEASE do NOT join they will do the same to you
Kaz adams
6731 reviews
N/A
8 months ago
Total scam
Total scam Glitches like hell put you back to zero plays perfectly fine during loss spells then glitch reload and start again complete and utter scam RPG is absolutely not legal 1000 spins no bonus I sub to over 40 sites this was by far the worst Steer clear