


Welcome to SNG in London and Herts | SNG, formerly Network Homes
Based on authentic user experiences
Mr William Leask
6730 reviews
N/A
11 months ago
What is the point of building flats
What is the point of building flats when they fall short in noise insulation eg we hear the kids upstairs playing all weekend chasing the dog from first thing in morning been up twice to see them they say its a flat so going to trading standards as product is not up to modern standards dont need alarm clock now inTW3
A VICTIM
6730 reviews
N/A
11 months ago
RUDE HORRIBLE UNHELPFUL NASTY COMPANY
RUDE HORRIBLE UNHELPFUL NASTY COMPANY OF NASTIES THAT HAVEN T A CLUE WHAT THEY RE DOING THEY DON T CARE ABOUT ANYONE BUT THEMSELVES SHELTERED ACCOMMODATION AND NO ONE HELPS JUST LIKE OTHERS I WOULD GIVE THEM 0 STARS WARNING TO ANYONE DON T PUT YOUR ELDERLY HERE THEY WON T BE LOOKED AFTER NEED TO FIND A SUITABLE ACCOMMODATION FOR THEM NOT HERE THIS COMPANY IS RUN BY COLD CRUEL HEARTED NASTIES WHO SHOULD ALL BE UNEMPLOYED
customer
6730 reviews
N/A
11 months ago
I wish I could leave no stars
I wish I could leave no stars Network homes and a dishonest and wholly incompetent organisation In the 15 years I have lived in this shared ownership property they have never made cyclical repairs Yet they take our rent and service charges every month We pay into a sinking fund for repairs which is mysteriously empty They will not tell us where the money has gone The whole house is falling apart The windows are rotten and crumbling To top it off they broke into my property and destroyed my possessions and after three months are still refusing to compensate or acknowledge wrongdoing Their complaints department are not fit for purpose they are bullies
Runagood com ltd
6730 reviews
N/A
11 months ago
Impossible to speak to
Speaking on behalf of Shirland Mews W9 Residents Association these people are impossible to deal with They have stopped issuing parking vouchers to us without consultation or explanation despite us keeping our side of the bargain that we will maintain their car parks and garden as they have no budget 4 weeks of strenuous effort to speak to them have yielded nothing We have phoned emailed written weekly and no one there is willing to speak to us Do we have to take legal action
Mr Mart
6730 reviews
N/A
11 months ago
Poor after-sales service
Everything else about network homes is 5Star apart from The after-sales service is extremely unsatisfactory I purchased the flat through shared ownership in April 2023 and have been experiencing issues since the home demo was provided on day one I have reported these issues via emails and calls but as of September 2023 I have received no response
Sarah Hobbs
6730 reviews
N/A
11 months ago
Absolutely disgusting company
Absolutely disgusting company treat tenants so poorly Iv been left with no running water and three children in the property Constant leaks within the property iv been left with mould flies damp and wood rot My mental health has seriously declined And no one cares You should be ashamed I wish I was never offered this property I cry myself to sleep at night
GrangStarr
6730 reviews
N/A
11 months ago
Yet again another name change but same
Yet again another name change but same rubbish bottom of the pit service Stadium became Networkhomes now changed something else Change rubbish MANAGERS that might be better than keep changing your bad reputation name Terrible reviews the worse out there
ANNA
6730 reviews
N/A
11 months ago
Flooding for over a year
My flooding problem from the flat upstairs was allowed to continue for over a year while Network did nothing The huge damage was eventually treated after I contacted a solicitor Network made an insurance claim Alot of Network tenants report floods I see - therefore I assume a lot of insurance claims by Network must be being made
Lina
6730 reviews
N/A
11 months ago
Trust me didn t have a choice then to
Trust me didn t have a choice then to put that 1 star so people I will put 0 star as I m writing a review Plz plz stay away from dis housing association I hav never come across this lying company in my life lazy people don t wanna do ther job properly trust me I regret moving in I had no choice but to b threatened to except dis property Shame on u network homes hope dis review does out to everyone
GrangStarr
6730 reviews
N/A
11 months ago
Nightmare Housing Association
They merged with Sovereign Homes both terrible and BAD reviews If you don t copy Ombudsmen into emails SNG will ignore you Take your money but still ignore you I hate being a SNG tenant Digusting service