Based on authentic user experiences
Giles Hicks
6731 reviews
N/A
7 months ago
Do not buy
Same experience as the person from Sweden above I ordered from a shop in GBP It went through my order but nothing was mentioned about customs charges just usual delivery costs Now I have a big customs charge to pay I would not have ordered had I known this They should be clear about this at checkout not hide it in FAQ s
Elmer
6731 reviews
N/A
7 months ago
Beware of hidden import fees for EU customers
I purchased jeans from NEUW s EU website which displays prices in euros and advertises FREE shipping The checkout process gave every impression this was an EU-based retailer After ordering I received an unexpected 42 21 import bill 28 of my purchase price because the products actually ship from outside the EU This crucial information was hidden away in their FAQ rather than disclosed during checkout This is a classic dark pattern - making the website appear EU-based with European pricing while concealing significant additional costs until after purchase Several other customers have reported the same issue I strongly to avoid purchasing here unless you re willing to pay unexpected import duties and admin fees on top of the advertised price The company should transparently disclose these fees during checkout as required by EU consumer protection laws