Newgateworld Reviews

My experience is unfavourable

My experience is unfavourable I purchased a Newgate alarm clock via John Lewis The clock looks lovely but from the outset it was losing time This despite inserting a brand new battery on first use and then replacing that battery with another brand new battery when it was running slow The problem remained I wrote a review on the John Lewis website about this - and Newgate not John Lewis responded to it stating that this was a battery problem Am not sure how Newgate could rule out some other fault without examining it I would also respectfully advise that I know how to change replace and buy batteries In any event I have now returned the clock to the retailer and asked for a refund It is a shame that the manufacturer immediately assumed that the problem with the clock was as a result of something I did rather than countenance even the possibility that there may be some problem with the clock itself Very disappointing because the clock looked lovely - but if it can it be relied on to tell the time it is if no use

Big price for a cheap and time losing clock

LIke another poster said the clock lost time from day one It would work for a week then suddenly drop 5 minutes out of nowhere or just stop ate batteries and yes I bought new ones to ensure they were from another batch the underlying issue is the cheap and nasty movement they use is not a high torque mechanism so the large hands are too much for it AS the rest of the clokc is made of plastic and paper its all cheap and nasty for a premium price

Did not deliver

Newgate use dpd to deliver the clocks No attempt made by delivery company on CCTV Now i have to pick my deliver up from miles away Thanks for the personal service and delivery

Nil points for Newgate kitchen clock

Received our large kitchen clock as a Xmas present 1 year ago no problems for first six months then it stopped working The 2nd hand had started snagging with the main hand because of its flimsiness My husband had to take clock apart to bend out the 2nd hand and it started working again However despite this it keeps running slow and stopping Batteries have been replaced several times but it seems to eat them Every time my husband manages to get the clock going again it loses time then eventually stops altogether even after batteries are replaced This clock is made from cheap materials and the movement is useless I ve decided it s got to go and would advise anyone reading this never to buy a Newgate clock as they are just resting on their original good name but have now sold out to cheap Chinese companies I m also surprised that John Lewis still sells them

Newgate Clock can t keep time

I am now on my 4th Newgate The Luggage Analogue Wall Clock 32cm in blue purchased from John Lewis I love the clock so persevered with it thinking it must be able to keep and tell the time or why do Newgate keep producing these Now reading these reviews I realise I am not alone John Lewis have replaced it each time within the 2 year warranty The issue seems explained that it eats batteries because of its cheap mechanism I keep replacing them but the clock loses time every time It s lovely to look at but not if it can t keep time This one will also be returned as faulty I will spend my 65 elsewhere and not on a Newgate Clock

Beautiful Product and Easy Ordering Process

I m very happy with the product that I ordered from Newgate It feels classy and well made I also found the ordering and delivery process completely fine and overall it was a good service