Newtonproperty Reviews

As a former customer

As a former customer I would like to thank Kieran Gallagher at Newton Property Management for his efficiency in sorting out a relatively long standing billing issue That a service provider such as NPM should always attempt to serve their customers to the best of their ability no matter how large or small the problem is something that he clearly gets Thanks again for your help

Property portal

Grateful thanks to Tamar for his assistance patience and friendly manner when guiding me throught the set up and advantages of the new property portal This help was much appreciated

Laurent Newton just made my day

Excellent support and advice from Laurent with my Newton Account this morning Very much appreciated His attitude and customer friendly service just made my dayThank you Laurent

SUPER-intendents That s a FACT OR

We have been tenants at a Newton Factored property for 2 years and they have been fantastic Even though we aren t actually part of the scheme they still treat us well - they respond to any breakdown issues very promptly They also keep the common areas clean and more importantly secure Thanks very much

Justine Lawson solved my issues in a few days

Unfortunately for reasons which I totally understand Newton resigned as the manager for my property in April 2024 My recent experience was with Justine who went out of her way to help me get my float returned It has taken nearly five months but after getting Justine involved it was resolved in a few days I got my final account and the float refunded into my bank account

Great customer service

When I called the branch the lines were busy and I was redirected to Glasgow they were very accommodating and quickly forwarded me into the approptiate person June was incredibly helpful she broke down her explanation clearly so I could understand exactly what was happening with our account and even followed up with an email Thank you

Many thanks Rhea

Phoned to report a leak from our gutters and was put through to Rhea Within a couple of hours I received confirmation from her that a work order had been issued to a local contractor Rhea also proactively asked for the gutters to be checked as she could from her records they have not yet been cleaned this year Excellent service

Efficient friendly service

Very grateful to Brandon at Newton Property for acting quickly when we reported a water leak As a result it was traced and repaired before any major damage was caused to our flat