Based on authentic user experiences
Mary Lop
6730 reviews
N/A
1 year ago
They definitely STEAL YOUR MONEY
I have lived in one apt at 1600 Broadway for more than one year They did not lower my rent price during covid and I kept paying them 1 800 for a very small room where you cannot even breathe even though I asked them to make a discount because I was not working at that time I was quiet until I found out that they have rented all other rooms even bigger than my room for only 1 000 And guess what They did not even know the people they rented the room I had to call the police one night because a guy was under drug and completely out of control and he started threatening us asking for money I was so scared that I spent all night in the common areas of the building Upon inspecting the apartment the police told us that AirB B is illegal in NYC and that three rooms in the apartment as build with the wall and no window were definitely illegal That being said this kind of real estate agency has no clue about the people who rent the rooms They basically could rent the room even to an animal in case the animal would pay them I think that animals would have been more respectful clean and educated rather than those drunk people who I had to share the apartment with Not only the agency did not comply with the safety rules they did not comply with the main rule to inspect people before renting to make the property a safe place to communicate the tenants where they keep their security deposit They do not comply with all the NYC and NY State real estate rules I have no clue how they keep doing such a bad business Plus do not believe to the pictures showed to you because those pics are remote and the apt is not that new or clean as it may look They do not give back your security deposit They do not reply to your email about that They are still keeping MY MONEY I have already acted accordingly with my real estate attorney I have known may tenants who share my same issues I have all the evidence to prove their bad business You are embarrassing I had to risk my life because of you
Jonas
6730 reviews
N/A
1 year ago
No refund of security deposit
I had a semester abroad in NYC and lived with NYN for four months I did not have any problems during my time in NYC However after my move out I did not get back my security deposit until now - seven months after my move out I do not receive any answers on my emails and am not able to contact anyone I am sad that the stay with NYN turned out to be so expensive
Nik
6730 reviews
N/A
1 year ago
Definitely not recommended
Due to Covid-19 entry stop I could not use the rented apartment No money back not even get the deposit Very bad correspondence hardly ever answers Definitely not recommended
Anna
6730 reviews
N/A
1 year ago
New York Next swindled me out of a grand and a half
New York Next swindled me and my housemates out of 1500 and blocked me on social media when I began to complain I tried to email them but they cut all correspondence Do not rent with these guys
Marco P
6730 reviews
N/A
1 year ago
Don t give this company your money
I ve planned an exchange semester in NY at March 2020 Due to Corona-virus I wasn t able to come to New York First they wanted to put me off and told me three times next week there will be a decision about your cancelation Result I ve payed already 2 Months of my 3 months stay one month deposit and didn t get a single euro back To hold back my payment for the rent is unfair but may be legal because we have an lease contract but to hold the deposit is just criminal 4 Fellow students this semester have the same problem Contact is more than unprofessional They even ignored a lot of our E-Mails After telling our University the problem we found out that 2 Students last semester had also big problems about getting back their deposit
Sarah
6730 reviews
N/A
1 year ago
Prices are tempting at first sight but in the end its more expensive with all fees and additional costs
I was staying with NYN in fall 2019 for 5 months The worst customer service I could imagine Several issues and they did not care I had horrible roommates and wanted to move out earlier explained my situation but they did not care Never ever going to stay with them again and would not recommend it in all aspects It is not less expensive as it appears at first sight because several fees and additional costs are charged After moving out I had to wait for my deposit for 4 months and only after threatened them with legal consequences they paid the deposit back You can barely find reviews because they manage to delete them somehow
NoMadLass
6730 reviews
N/A
1 year ago
HORRIFIC STAY AWAY
This company is a scam I left after one month and will never return I am writing this review to warn others STAY AWAY They have several names in order to avoid being noticed -- Alohause Lewin and Kaplan Enterprise New York Next Aloha etc I found them through Airbnb and it was so bad Then I found out and confirmed that they arbitrarily set the rates for the rooms and steal your security deposit Still waiting for it to this day I paid 100 for monthly cleaning and no one came My apartment had flooding and utility issues and they never contacted the building to come and fix them They don t check for anyone s background and I had criminals crazy people and gang people as roommates People just randomly move in and the company says nothing at all Plus they showed me photos of the room I booked and a list amenities only for me to get there and the room was TOTALLY different with amenities missing The photos showed my room having a closet but I came and there was no closet Nevermind trying to contact them about anything literally even if you are dying they do not care -- they only care about money They will never pick up Stay far far away from this company I was able to find a much cheaper cleaner and safer place AVOID THIS COMPANY
Georgia Noussi
6730 reviews
N/A
1 year ago
Had a fairly decent experience for a
Had a fairly decent experience for a few months until I moved out and did not receive my security deposit back I moved out in September and it is now January Phone number doesn t work and they no longer answer your emails Not OK Will not recommend to anyone
Lena
6730 reviews
N/A
1 year ago
Bad hygiene and haven t got my security deposit back
Stayed there for 3 month and the kitchen and bathroom was very unhygienic I also didn t get my security deposit back They didn t respond to my emails I sent them about the issue with my security deposit even as I contacted a lawyer
Jay
6730 reviews
N/A
1 year ago
Exploiting a historic building
1600 Broadway is a beautiful building Unfortunately the once luxury apartments have been divided into tiny pieces and New York Next is renting them out to any random person The leases are short-term no-questions-asked It s unfortunate as this is a historic building in Times Square that is being exploited for some extra cash If I owned an apartment in this building I would sell it ASAP due to New York Next
