Reviews
3.56
5-star
42.45%
4-star
14.39%
3-star
14.39%
2-star
14.39%
1-star
14.39%
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cathi
N/A
2 weeks ago
Platform Recommended
speed of response solutions provided once realising the dilemma an automaton is there initially but no delay in a human coming on if required foe more personal and complex issues To date I have liked this platform I like the principles in which it has been designed and they have acted speedily in accordance with regulations required of it and that suggests they are in it for the long term and therefore I would recommend it
BN
N/A
2 weeks ago
I ve held some percentage of my crypto
I ve held some percentage of my crypto holdings here now three years running I now trust them with 100 of my digital assets Their customer service is impeccable and rates first class
Ricardo
N/A
2 weeks ago
Amazing Customer Support
I want to express my sincere gratitude to Nexo and their customer support team for the outstanding service I received I recently encountered an issue with a transaction which was my own mistake and the team handled it with exceptional professionalism and efficiency Their prompt responses commitment to resolving the issue and transparency were both reassuring and impressive I m truly grateful for their support
Jane Banibensu
N/A
2 weeks ago
Quick response
I had an issue which was resolved quickly and I was able to use my account again
Leandro
N/A
2 weeks ago
Best customer service
Best customer service supper fast and efficient Beside this nexo Will be the best crypto bank and one of the leaders company of the next decade Keep it in mind
Nazmi Karatas
N/A
2 weeks ago
I had sent xrp without a tag to a
I had sent xrp without a tag to a friend on an exchange The exchange had sent it back to NEXO Nexo then asked me many many questions including requesting a video from my buddy showing the transfer history on his account proving the payment belonged to my action I was at many stages not frustrated but thought why so complicated but after finishing all the security tasks and receiving my wrong sent xrp back I actually understood the quality of nexo security standards Which then satisfied me even more I m planning to move some more coins to nexo now because I feel very safer Honestly safer then a cold wallet I could buy I can loose my cold wallet my apartment can burn down but NEXO is doing securing coins all day long with a high standard With highly skilled personnel who are aware every day aware of the latest threats that may occur Go NEXO It s a safe place to be P SI would wish having an option in not receiving interest on my coins which happens automatically
Dalibor
N/A
2 weeks ago
The process was efficient and straightforward
The process was efficient and straightforward I appreciate your efforts and am quite satisfied with the quality of your work
Esther
N/A
2 weeks ago
Nexo has everything
I normally don t write reviews but I have been using Nexo for 3 years now and the experience has been really great After a while I have been building up a bigger portfolio and benefit from premium support higher rates and other benefits Nexo offers everything you need good interest rates simple exchange pro exchange debit card and more Highly recommended
Oleh
N/A
2 weeks ago
Great support
I recently reached out to Nexo s customer service via live chat and I was very impressed with the support I received They confirmed my account verification quickly and provided clear instructions about my successful NEXO token top-up I appreciated their help in bridging the tokens on the ERC-20 network and offering guidance on how to withdraw them The communication was friendly efficient and professional Overall I m pleased with their service and the detailed assistance they provided Highly recommend Nexo for their excellent customer support
Carlota
N/A
2 weeks ago
First Time User
I was initially nervous about using Nexo as this was the first time I had been involved with crypto currency I shouldn t have worried The App is super smooth and gives a fantastic user experience I made an error in my first fund transfer and Nexo support were fantastic in helping me out and recovering the funds I am now looking forward to using Nexo to build my Bitcoin holdings safe in the knowledge that my funds are secure
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