Nhbc Reviews

Utterly Ineffective in Protecting Homeowners

I had hoped that NHBC would fulfill its role as a mediator and protector of homeowners rights but my experience has been nothing short of a nightmare Over the past six months I have provided NHBC with every document photo and video they requested followed up tirelessly with the Property Managing company RMG and the builders Miller Homes and cooperated fully at every stage The result Nothing NHBC deferred responsibility claimed their hands were tied by uncooperative third parties and ultimately advised me to seek legal action myself This advice came after months of back-and-forth communication during which I repeatedly asked NHBC to intervene meaningfully Homeowners rely on NHBC to hold builders and managing agents accountable for defects Instead I was left to navigate the process alone with NHBC offering little more than polite emails and vague reassurances If you re a homeowner expecting NHBC to fight for you prepare for disappointment This organization is ineffective toothless and ultimately a waste of time

Their warranty is not worth the paper

Their warranty is not worth the paper it s printed on Had a render issue and someone must of caught it before I purchased property under communal car entrance under my property They said they re not liable wtf And I don t even own a vehicle I brought this property because it had two years left and can t afford to do this due to sick health and that means I m on a limited budget

Labour and material prices from

Labour and material prices from 2019 2020If your claim is accepted then you will be concerned to find out NHBC still use hourly and material charges from 4 years ago with construction seeing some of the highest inflation in the past few years you will still be out of pocket Another example of NHBC being completely out of touch with it s own industry

Note the NHBC do not relly to reviews

Note the NHBC do not relly to reviews and that illustrates how poorly they view your comments Failed to listen to my representations Failed to take account of video evidence Failed to reply to communications they invite you to make Contradicted each other - 2 assessors involved Awful people As bad as the builders of the homes NHBC award and endorse builders and staff members and that shows how NHBC lack impartiality

Useless

NHBC are not impartial and will support the house builders decisions all the way Absolutely useless in resolving glaring manufacturing problems and again support the house builders decisions from start to finish The NHBC thoroughly deserved all the bad reviews they receive and obviously ignore Is it the house builders who pay the NHBCs wages I would think so

Not fit for purpose

NHBC seem to work to a system of sub-standards in assessing the current poor levels of building design and construction Seriously the body is rubber stamping works that people would have been sacked for not too many years ago Which questions whether their warranty is credible and fit for purpose Having approved a building design which has a significant flaw Their decision no more than rubber stamped the flawed design and construction of the builder Rather than reviewing their own building control decision in approving the flawed design No help there then

Corrupt NHBC

Their warranty is not worth the paper it s printed on They are funded by the building companies they are supposed to be protecting us from So you know whose side they are going to take We need a new build ombudsman urgently Have met with my new labour MP Jonothan Hinder who has done nothing

External wall cracks reported it to

External wall cracks reported it to NHBC they blamed sun and shrinkage The policy you have been sold are a joke as they will do anything to avoid assisting

Pick and chose when their own policies

Pick and chose when their own policies apply An actually useless organisation funded by the builders