


Property Marketing Estate Agency Marketing Services NicheCom
Based on authentic user experiences
Roger Taylor-Brook
6737 reviews
N/A
6 months ago
Rude and arrogant staff Very high handed
This company charges people via estate agents for pictures and floor plans of people s homes People selling their homes end up paying them but if you ask for copies of the pics or the plans you are refused even though you paid for them They try and blame the agents and the estate agents blame them The attitude of the poorly trained staff is terrible It comes over that they have been taught at length to argue and quote chapter and verse on the law to prevent you from even seeing pictures of your own property or the floor plan you paid for Astonishing but true Avoid at any cost high enough Do not pay them a penny for their floor plans or their amateur looking pictures Make your own floor plan and take your own pictures rather than get turned over by an estate agent using this lot When selling your house ask your estate agent who they use for photos and floor plans and if the name NicheCom comes up then move away fast My opinion based on experience and the experience of several others
Jos Jos
6737 reviews
N/A
6 months ago
Total impersonal organisation
Total impersonal organisation demanded payment up front then had no contact for the following 5 days wasting all the bright weather Estate agent suggested using them for EPC as well again Nichecom in brusque and bland manner demanded payment for that up front when invoice sent through it was for the TOTAL amount included photos and EPC called them and they offered for me to pay for EPC only over phone or with an invoice which I selected I paid immediately with a bank transfer as photos due following day No camera person appeared no message of cancellation estate agent contacted Nichecom who informed them they had not attended as we had not paid bill High handed impersonal unreliable totally unpleasant experience Don t even consider them Cannot understand why Estate Agents use this unreliable and apparently disorganised company rather than a local independent expert photographer I would advise anyone to avoid Nichecom at all costs
Phil Garvey
6737 reviews
N/A
6 months ago
Very poor customer service
Very poor customer service after receiving an incorrect EPC report they wouldn t change it even though I paid for a independant suveyor to check the details
Paul
6737 reviews
N/A
6 months ago
Couldn t recommend based on our experience
Couldn t recommend We paid for a marketing service EPC floorplan and photos and got no customer service at all Had to constantly chase for updates promised they would call and never did Photographer never got in contact they promised he would they promised his manager would said they couldn t do anything despite being the company managing the order and having taken payment upfront Delayed our sales process I just couldn t recommend When I cancelled they didn t even ask why All felt very unbothered for a process where timing can be really important
Jos Jos
6737 reviews
N/A
6 months ago
EPC assessment was inept and wholly
EPC assessment was inept and wholly inaccurate giving a poor rating for brand new state of the art heating system and ignoring newly installed double glazing
M C COUTIN
6737 reviews
N/A
6 months ago
Stay away - wrong EPC and no communication
Don t get any close to these people They got the EPC wrong which is a major issue and when I call they could not even recognise the name of the person who did the EPC and said after checking the postcode that they would not be able to share any details Something I never had any issues with before
Julian
6737 reviews
N/A
6 months ago
Laura was friendly and very
Laura was friendly and very professional She took a great deal of care to get good shots of our property She returned later to take excellent drone shots too Thank you Laura
Rachael Malone
6737 reviews
N/A
6 months ago
Tom McP his assistant were excellent
Tom McP his assistant were excellent very polite efficient All completed quickly thank you
Debyam
6737 reviews
N/A
6 months ago
House photoshoot for sales brochure
Stuart came to my property to photograph the house and rooms for the sales brochure He arrived promptly and got straight to work He was very polite courteous and a pleasure to have in the house as he worked through the various rooms Unfortunately for him my house is not terribly straightforward in construction and it required a good amount of time patience and good humour to complete the task The photos were excellent - and I can see why my estate agent uses this firm for its photographic material
Colin Cook
6737 reviews
N/A
6 months ago
Matt came this morning to take photos
Matt came this morning to take photos of our bungalow He did an amazing job so very helpful Very pleased with all the lovely photos Brilliant Thanks so much