Nichecom Reviews

Total impersonal organisation

Total impersonal organisation demanded payment up front then had no contact for the following 5 days wasting all the bright weather Estate agent suggested using them for EPC as well again Nichecom in brusque and bland manner demanded payment for that up front when invoice sent through it was for the TOTAL amount included photos and EPC called them and they offered for me to pay for EPC only over phone or with an invoice which I selected I paid immediately with a bank transfer as photos due following day No camera person appeared no message of cancellation estate agent contacted Nichecom who informed them they had not attended as we had not paid bill High handed impersonal unreliable totally unpleasant experience Don t even consider them Cannot understand why Estate Agents use this unreliable and apparently disorganised company rather than a local independent expert photographer I would advise anyone to avoid Nichecom at all costs

Very poor customer service

Very poor customer service after receiving an incorrect EPC report they wouldn t change it even though I paid for a independant suveyor to check the details

Couldn t recommend based on our experience

Couldn t recommend We paid for a marketing service EPC floorplan and photos and got no customer service at all Had to constantly chase for updates promised they would call and never did Photographer never got in contact they promised he would they promised his manager would said they couldn t do anything despite being the company managing the order and having taken payment upfront Delayed our sales process I just couldn t recommend When I cancelled they didn t even ask why All felt very unbothered for a process where timing can be really important

EPC assessment was inept and wholly

EPC assessment was inept and wholly inaccurate giving a poor rating for brand new state of the art heating system and ignoring newly installed double glazing

Stay away - wrong EPC and no communication

Don t get any close to these people They got the EPC wrong which is a major issue and when I call they could not even recognise the name of the person who did the EPC and said after checking the postcode that they would not be able to share any details Something I never had any issues with before

Laura was friendly and very

Laura was friendly and very professional She took a great deal of care to get good shots of our property She returned later to take excellent drone shots too Thank you Laura

Tom McP his assistant were excellent

Tom McP his assistant were excellent very polite efficient All completed quickly thank you

House photoshoot for sales brochure

Stuart came to my property to photograph the house and rooms for the sales brochure He arrived promptly and got straight to work He was very polite courteous and a pleasure to have in the house as he worked through the various rooms Unfortunately for him my house is not terribly straightforward in construction and it required a good amount of time patience and good humour to complete the task The photos were excellent - and I can see why my estate agent uses this firm for its photographic material

Matt came this morning to take photos

Matt came this morning to take photos of our bungalow He did an amazing job so very helpful Very pleased with all the lovely photos Brilliant Thanks so much