Nichefragrance Reviews

Never again

Worst expierience ever bad communication very unfriendly disrespectful Only half of my order came after over 3 weeks and after asking Never received the rest eventhough i was promised it will be shipped They might have good deals but good luck with getting it Never again

Terrible experience

Terrible experience I ordered 2 packages from these people After writing to their mail for over a week they Finally and were on whatsapp Just for the seller to tell me my tracking number is not available because there are customs in my country Either Way seller was just super rude and started to Call me an annoying customer threatened they would Call my package back and started argueing with me over whatsapp Not that there was much to lose as it has been weeks with nothing with no package in sight Just super dissappointing experience Bad customer service and a crazy unapologetic rude seller In general terrible Ps never got my package and waiting for a refund if that even ever comes

I d rather look for another seller

The first time I ordered perfumes from Niche Fragrance the order arrived like lightning from the Netherlands to Germany The second time I had to wait a month for delivery because they didn t have any perfume and I was offered to choose another one which I also pressed for another week However they sent me a small gift for waiting a long time The third time was the last for me because Niche could not meet the delivery deadlines that he himself specified and simply canceled my order himself WhatsApp communication was intense and aggressive I ll never buy there again Poor customer service delivery times are much different from those indicated on the website and Niche does not hold on to loyal customers It s a pity because their range is really good But these are just pictures getting your hands on the coveted perfume from Niche Fragrance a lottery If I could have put a zero I would have put it without hesitation

No update on delivery time no info on status of order

I have ordered last week before the holidays but still haven t received any tracking number I have reached out to the customer service via WhatsApp I was promised that it will be shipped last Friday 30 05 Up until now it has not yet been shipped nor updated I thought they are quick to reply

After placing an order no response

I placed an order on April 25th but I haven t received anything yet Not even a comment on both of my mails were I simply asked about the status of my order I hope for the best

Fast Helpeer

It s true that I didn t manage to buy perfume from them because of fear but at least I got my money back after the conversation in a few minutes if someone thinks like I did before that it s a scam they ll be surprised because it s not a scam and there s nothing to be afraid of it s hard to reply to an email but on WhatsApp you can talk to a consultant in a moment I really like the quick response and it s probably worth buying perfume from them

HIGHLY RECOMMEND

I am living in Germany and I wanted to buy a perfume which couldn t find in Germany only from private sellers and luckily i found this website which is even cheaper than in Germany However i did a mistake in my address and gave the old address i immediately contacted them via email but didn t get response from them for few hours then i contacted again through Whatsapp and they replied within 5 minutes so i strongly suggest to ask them in Whatsapp for any questions or whatever My order was delayed for 1 day because of address changes and when i asked them in 9 pm even it says in 6pm is closed they replied immediately apologized and sent me a gift free 50 ml perfume Perfume is original and super strong lasts 12 hours in skin

Amazing customer service

I ordered Lattafa Angham and first my package got lost in the mail I contacted Niche Fragrance via Whatsapp and they replied immediately They sent me another package and added a gift for making up the delay The gift was another full size perfume Which I thought was very generous I really liked that they were always available and quick to reply to my messages Thank you

My favourite perfume shop

Best prices and newest products Great service and fast delivery