


Based on authentic user experiences
Jeff
6737 reviews
N/A
7 months ago
Complete rip off AVOID
Went into the Swan in Hammersmith on Friday only to find all the beer was increase in price by 25p on the pint Was informed by the staff that this was Nicholson s event pricing There was no event This might be acceptable at Christmas or New Year but not at any other time Totally dishonest and demonstrates not only the obvious greed of this company but their total disregard for their customers Complaint sent to Jake Berry MP and copied to the BBPA and CAMRA
Central
6737 reviews
N/A
7 months ago
Re Crown Bar restaurant Belfast
Re Crown Bar restaurant Belfast Service very slow staff not friendly making you wait for a table when restaurant half empty for no reason When seated we were again made to wait before serving us Frist impressions not good Brian
Mark Brassington
6737 reviews
N/A
7 months ago
Booked at the philharmonic in Liverpool
Booked at the philharmonic in Liverpool weeks earlier we sat at our booked table for over an hour everyone else around us where being served when we asked the waiter where our food was he went to check came back and said sorry it will be at least another hour or hour and a half we only ordered burgers we had to leave for our concert absolutely disgusted and wouldn t ever return
M Cardozo
6737 reviews
N/A
7 months ago
An absolute disgrace
An absolute disgrace Just because it s Friday pints went up by 258p Shameful greedy and despicable They are going the way of O Neil s in London Becoming a disaster and certainly bring the hospitality industry into disrepute Their corporate management should hang their heads in shame for their greedy and amateurish way of ripping off the punters It s mo wonder that Wetherspoon pubs are so much more popular now
Paul Carruthers
6737 reviews
N/A
7 months ago
They admitted that they had no salad
They admitted that they had no salad and hoped I would order something more expensive
Patrick Murdock
6737 reviews
N/A
7 months ago
The Old White Swan - York
The salt shaker was empty so we went up and asked the waitress Jess who was also the manager on shift on Tuesday evening for more salt Jess shook the shaker vigorously and stated with an attitude that you have to shake it hard for the salt to come out Then complained in a negative tone now look there s salt all over the floor Jess refused to refill change it I thought it s best to ask a different member of staff so we went to queue at the bar with the salt shaker However Jess was walking on the floor and approached after asking if it s possible to re-fill the salt as it s completely empty Jess snatched the shaker off and shook it on her hand this time then rolled her eyes and walked off to get a new one We decided to finish our food and leave immediately Although the initial plan was to stay for a couple of drinks after our meal - but our mood was ruined Upon leaving we told the bar woman about our negative experience and asked for the waitress s name and she stated that her name is Jess and she is the manager on shift this evening The bar woman sincerely apologised about the manager s disgusting behaviour and gave a card to put in an official complaint as she was unable to escalate the issue due to no other managers being present at the time to report to The poor customer service and bad attitude which we received ruined our whole evening It s a shame we didn t enjoy our time at The Old White Swan because of the service On a positive note the food was absolutely delicious we would like to extend our thanks and compliments to the chef and bar woman
Arastus
6737 reviews
N/A
7 months ago
Went to the Bacchus bar in Birmingham
Went to the Bacchus bar in Birmingham Did not have the wine I wanted and the steak was more like braising steak When I complained the member of staff said he would let the chef know but there was no feedback I was not expecting compensation but an apology would have been nice I paid 26-50 for a bottle of pinot that would probably cost 5 in supermarket They will not see me again
Paul Carruthers
6737 reviews
N/A
7 months ago
Employment in Nicholson Pub Hammersmith
Employment in Hammersmith Broadway Nicholson Pub was bitter experience which was handled by inexperienced Kitchen Manager-Malek was cunning deliberately assured fulltime 40 hours Line Cook and promised higher wage then London wage but made sure did not write on the Application form and disappeared after couple of hours work shift- So I ended up leaving the incomplete form with Bar Tender cunningly filled wrong low wage rate and made up less hours except 40 hours- Started my job and gave me shifts of a Kitchen Porter-within a week started to give me 1 shift per week and even scheduled shifts were cancelled same day-I even went to work based on the rota he made and sent via email but he cancelled my shift so had to return home-I have over 25 years of Culinary Experience have invaluable experience Carnival Cruise Lines as a Chef De Partie for 4 years and acquired vast experience in Hyatt Regency Resort for 15 Years and many other Head Chef Experience in Cayman Islands-Mr Malek Ouldslimane was unreasonable never has professionalism no ethics rather gives a poor image for Nicholson Pub thought a remarkable pub but managed in disarray-he has awkward broom 1 feet and dust pan literally you have to bend and sweep cannot afford vacuum cleaner all has stock chipped or craked dinner plates tiny uncomfortable staircase with kitchen upstairs where all store and stock has to be taken up-He only shows his attendance for an hour or two and vanishes-Daily deep clean and no kitchen porters nor night cleaners- Nothing is made fresh except fries on second day he was expecting my to run the kitchen then next thing he sends WhatsApp chat stating my contract is terminated-then stole of hours as well and made me wait for almost 3 weeks for pay check- So fall into the trap of Mr Malek Ouldslimane perhaps felt threatened by my vast experience and released me unfairly-Hope the Owners or Higher Management looks into this matter seriously- By the way I do not want the job but i only wanted to bring it your attention- NO contact for HR no email
Graham Garrett
6737 reviews
N/A
7 months ago
Out for dinner nicholsons Deacon
Out for dinner nicholsons Deacon BrodieWow Adults portion size was a kids portion Kids chargrilled chicken chips 1 piece chicken size of my thumb 12 chips 6 Bowl of chips tea plate 5 Balmoral chicken mash really tasty 4 bites and chicken gone mash 2 forks full gone had to order side plate of chips still hungry 15 00 not counting chips Chicken burger and chips - reasonable decent portion 16 50Definitely won t eat here in future Suppose it s ok to scam tourists as they won t be back anyway Didn t ask if we wanted to pay a 10 service charge and added it automatically
Patrick Murdock
6737 reviews
N/A
7 months ago
Lord Mayor s Day rip-off
The Blackfriar is a stunning pub and one of my all time favourites so I called in for a pint during The Lord Mayor s Day I enjoyed a delicious pint of Landlord but didn t notice the price at the time I was astonished later when I noticed on my bank app that the pint had cost me 7 15 This is frankly outrageous exploitation by Nicholson Taverns and I will never go to any of their establishments again The whole experience has left a bitter taste in my mouth