Dreadful
Dreadful This is a cheap and nasty Chinese company masquerading as a UK one The products are not as described I paid 28 for a silk eyemask got one that was nothing like described and worth maybe a quid You can have a refund in theory but have to pay for returns - to China Not their supposedly London address They offer you a discount to keep the item I chucked mine out it wasn t even fit for a charity shop and I concluded I might as well have a few pounds back rather than paying postage and have them then saying they hadn t received it another of their wheezes I see from other reviews Avoid Quite how one can avoid companies that purport to be Uk based giving UK addresses I do not know This is the second time I ve fallen for such a company I guess A1 or Chat GPT is so good they can easily make themselves sound genuine
Gemma
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DANGEROUS COMPANY
Do not buy from this company Ordered a heated gilet which worked once and then second time I tried to use it the battery and usb got so hot it melted the plastic on the end of the wire that attaches to the battery I actually burnt myself trying to unplug it Looking through the trustpilot reviews I m not the only one to have this issue They will also do anything not to refund Not sure anyone ever gets a refund from them to be honest Will have to cut my losses but wanted to write this review so others don t end up out of pocket
Graham Thomas
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THIS COMPANY CAN NOT BE TRUSTED DID NOT
THIS COMPANY CAN NOT BE TRUSTED DID NOT GET IN TOUCH TO CONFIRM ORDER NO SUCH TELEPHONE NUMBER THIS IS JUST A SCAM
Online purchase
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Avoid at all costs
Avoid at all costs Promoted site via Google which looks to be UK based but returns have to go to China Terrible customer service
OLIVER
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All communication has been disconnected
Sadly the negative reviews appear to be correct perhaps the few positive ones are fakes I ordered an item in good time for Christmas - nothing has arrived and the phone numbers for the company landline and mobile appear to have been disconnected yet the site is still taking orders Fraud dispute raised
Diane Jones
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Awful company
Awful company - order not recieved and when asked for refund got fobbed off with another delivery date I then got copied into 9 other people s e-mail replies from the company with exactly the same fob off and am now also getting the customers response e-mails It seems we are all chasing our orders and asking for refunds and getting fobbed off with the same bog standard reply Company registered in London but obviously doesn t operate from UK DO NOT USE THIS COMPANY
Barrie and Andrea Phillips
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Fraudulent company
If I coukd give this fraudulent company NO stars I would Ordered a dogface dog jacket of which they took payment for straight away on the 21st November I ve had nothing keep getting fobbed off by clearly an automated response now I get an email saying due to the fact this item has a battery I mean battery in a dog coat the delivery will be longer and has changed from royal mail to evri SCAM ALERT DO NOT ORDER ANYTHING FROM THESE PEOPLE THEY HAVE NO SHAME
SW
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I ordered a heated gilet in November
Update finally after more than 2 months my gilet has arrived though no notification from vendor I am pleased with product though it is medium but is on the small side Still would not order with them again but at least I got my gilet I ordered a heated gilet in November and it has still not arrived - I was told it was because it required a battery which has to be sent sepa rately I contacted them again after a further 2 weeks but no reply I wish I had read some of the reviews before ordering After Christmas I will look at what I can do via a legal route to get my money back DO NOT ORDER FROM THIS COMPANY
Macey
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Awful company
Awful company Paid 80 pounds for my mum s Christmas present is yet to turn up I ordered 2 weeks ago and it s now Monday and still not here I tried to ring and the phone was instantly cut off I ve also discovered it s not a uk based company and is instead based in china very disappointed
Michelle Peper
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Do not order from this company
Do not order from this company Total scam No confirmation email of order received after my money was taken Automated emails which make no sense and a phone number that doesn t work Need reporting to rogue traders Director registered on Companies House a 23yr old Afghan man
