


Based on authentic user experiences
Anis
6727 reviews
N/A
7 months ago
Waiting for more than a month for my money
Worst customer service ever Zero help refuse to refund me and no one gives a damn about you AND there s no-one to complain to either
Mike Kakihara
6727 reviews
N/A
7 months ago
refused to refund money for the return
I really liked Nike in Germany They are quite fast and refreshingly nice for the German standards The following happened to me By accident I have sent New Balance shoes to them They were in a Nike box I have contacted Nike and they have located my shoes and promised to send them back in 3 working days Next day I have received an mail from Nike stating that they do not know where my shoes are and that I should send them the receipt and they will repay The repay option was a voucher at Nike I said no to that I want my money back We are talking about 140 euros worth of money After a few days someone called me from Nike and asked to confirm my bank account and informed me that I will receive my money after 5 working days The standard for Germany And here we are I am writing this review because I didn t receive any money I have sent a few emails and called a few times In one of those calls I was informed that my request has to be approved at a few levels Whatever that means Extremely unprofessional I expected more from them And we are talking about 140 euros here And all would be fine if they didn t lose my shoes
Dhus
6727 reviews
N/A
7 months ago
0 Stars Nike you are going down just
I sent the return of the sneakers on August 2 I chatted NIKE on September 23 they promised to sort it out within 5-9 working days so far there has been no communication from them I chatted NIKE today they cannot find my return and refuse to return the money they ignore the photo of confirmation of sending the return and ask another proof of return that s joke
Rostyslav
6727 reviews
N/A
7 months ago
SCAM - DO NOT USE
0 Stars Nike you are going down just like Budight this is a BIG INSULT us as real WOMEN have rights this does NOT REPRESENT US
GM
6727 reviews
N/A
7 months ago
What a bad company
First they didn t deliver my order then promised to resend it but again failed and sent only half of it Then I placed a new order and they promised to apply a 25 discount to it but again deceived me and canceled the order I ve spent a lot of time and effort but in the end I was left with nothing and the money for the order still hasn t been refunded The original order number is C01214260890 I still haven t received a refund for this order The second one is C01215162193
Sherry Pinder
6727 reviews
N/A
7 months ago
I bought a Metcon 9 on August 18th
I bought a Metcon 9 on August 18th They never delivered and then returned to Nike Never got my refund
Dhus
6727 reviews
N/A
7 months ago
STAY AWAY FROM NIKE
As many customer here My shipment was never delivered to me Acording to dpd was delivered When I talk to Nike they refused to refund the money and I need to pay for items I never received Their explanation is dpd said u got the package that means you got the package Despite there is no actually signature or anything that states that it is proof that it is delivered to me This is a joke and on top of that customer agent said you dont need to bother to call we have your money so if you want you can take legal actions we dont care even if you never buy with us This is despicable that braking the customer rights who is not responsible for shipment till he received it And instead of solving this with shipping company they would rather loose customers HORRIBLE STAY AWAY FROM THEM THIS IS FOR NEWSPAPERS
6727 reviews
N/A
7 months ago
I ordered 2 pairs of sneakers
I ordered 2 pairs of sneakers the product arrived in a torn box Well this happens but when I opened the package I got a shock instead of 2 pairs of sneakers they sent me 3 worn sneakers I soon took photos I wrote to Nike technical support about the phone as usual they don t answer Nike wrote back that I sorry for them and I need to send these shoes back I don t I argued I did everything as they said On May 3 I sent the shoes There was some technical error in DHL and it does not show the status of the parcel the post office confirmed that the parcel is already in the Nike warehouse I wrote to Nike support again one of the consultants confirmed that the package is already in the warehouse but he finished the blog I wrote again to Tech Nike support I did not expect such an answerthey wrote that my animal is not in stock They do not answer all other questions and immediately close the chat This is how I lost 190 euros and 3 worn sneakers
GM
6727 reviews
N/A
7 months ago
I sent back two pairs of shoes to Nike
I sent back two pairs of shoes to Nike in December 2023 I ve made countless phone calls more than 50 useless chat conversations and they still haven t reimbursed me They give ridiculous replies in the chat and what they re doing is simply illegal I ll never buy Nike shoes again Never again
GM
6727 reviews
N/A
7 months ago
Found job on Indeed com for Retail
Found job on Indeed com for Retail Sales at the Outlet in Queenstown Md The skills test was long and did not work right and had to log in 3X and it took me 2 hours to complete a simple application and then I receive a email from the store telling me they got a over whelming amount of applicants That is all it said so I guess I wasted two hours of my time never again