Ninjatrader Reviews

Christopher J

Christopher J was great Got my charts working again which was my main concert installed the latest version of NT set up a template for me and edited my workspaces Couldn t ask for better

ADRIAN has deep knowledge

ADRIAN has deep knowledge Very Professional and friendly He does a GREAYT job 7 STAR

Sev got back to me very very quickly

Sev got back to me very very quickly and his advice was spot on With his guidance I was able to get my system working again very quickly Thank you Sev

Clayton A Finisher

Clayton was thorough precise excellence and a FINISHER He is a foundational footer that gives NinjaTrader the essence of greatness Thank you

Joseph was really Helpful the Best part

Joseph was really Helpful the Best part is he knows what is he doing Thanks Joseph for putting me back to Business

Clayton has continuously gone ABOVE and

Clayton has continuously gone ABOVE and BEYOND the call of duty He has a full complete and robust grasp of the platform and he uses technology with the adept quality you would hope from your support staff Clayton has specifically made videos explaining solutions to problems I ve faced in the NT8 platform This is what you would expect from the 21st century yet seldom do you find individuals like Clayton willing to go that extra mile I would definitely be referring people to NT8 platform

Outstanding Support

I was having lots of difficulty logging and Marcus knew exactly where to go to fix the problem He also helped me understand data subscriptions and what I needed to do the trading I wish to do Saved me 138 month in fees I don t need to be paying I also want to thank Stefan who updated my subscriptions in the portal and fixed the subscritpions on the platform again outstanding and effective support utilizing the chat session

Need support Ask for Christian you win

I was skeptical about getting support on something I had a preconceived notion would be complex to resolve CHRISTIAN is the person that took my call and helped me I was pleasantly surprised at how comfortable his vibe made me feel He had a positive tone to his voice and genuinely seemed to take an interest in helping me resolve the issue I was experiencing He was patient when and where I needed him to be With his help the problem was solved in minutes Thank you

Adrian was very patient and knowledgeable

Adrian was very patient and knowledgeable He did an excellent job of helping set up my NinjaTrader with Apex funding He was thorough and had a kind way about him He made sure that I understood what he was explaining and that all my questions were answered

Excellent help

Erick was extremely patient He was helpful and knowledgeable and was able to figure out what needed to be done to get me back up and running as quickly as possible He is a real credit to the NinjaTrader company