Nisolo Reviews

Fraudulent company

I loved their shoes but also have only gotten 4 of my 10 pairs of shoes as part of the 5 for 5 program I emailed in 2024 asking about my code and was told it was suspended until 2025 Emailed again in January 2025 and crickets Then received a mass email saying the company was no longer honoring the 5 for 5 program with no mention of refunds Several more emails send and no reply I m very sad that they acted in bad faith I would not order from them again even with new ownership

Another scammed 5-for-5er here

This company is a SCAM Do NOT order from them No response from customer service They took money from clients then disappeared the program without letting people know and without offering any refund Nisolo- when are you going to respond to my inquiries and honor the 5 for 5 that I purchased for 500 SCAM and FRAUD

Poor quality worse integrity

Another scammed 5-for-5er here The kicker is that I had been a loyal Nisolo customer for years already having spent hundreds of dollars on their shoes because I loved the styles they were well made and I believed in the company s purported ethics So when the 5-for-5 came around I saw it as an opportunity to commit to a company I believed in AND treat future me to some great quality shoes For those of you who are inclined to say that it was always too good to be true and we bought into an obvious scam The company had run this program before and honored all its obligations to those customers so there was no reason to believe it wouldn t be the same this time around For me Code 1 loaded automatically and I was able to use it without a problem I had to ask for codes 2 3 but in all the previous years Nisolo s customer service had been great so I wasn t alarmed by that minor hitch When I asked for Code 4 I got crickets When I chased again I got no response about my code but DID get the form email saying that the program had been discontinued How skeezy that they never sent me the message about the program being suspended which I only know about now after reading about everyone else s experience and they only sent the discontinuation notice after I started inquiring about my codes It s like they were hoping we d all just forget and they could go on pretending they re still the ethical company that they claim to be The added insult is that they continue to advertise product on their website at DEEPLY discounted rates so you know they re sitting on inventory How about letting us use our codes THAT WE VE ALREADY PAID FOR It would cost them virtually nothing and at least earn back some goodwill Their new MO is apparently to screw over their most loyal customers while luring in new fans at unsustainable prices or more likely sacrificing the whole ethically-made aspect of their brand by selling inferior-quality shoes made with exploited labor at amazing sale prices Nisolo has given a true MASTERCLASS in how to ruin a brand Do not support this company

DO NOT EVER BUY FROM THIS COMPANY

First of all- the quality of these shoes has gone downhill over the past 8 years I have been a long time supporter and really enjoyed these shoes until we were also scammed with the five for five deal It is fraud to keep selling fulfilling orders while so many people have been taken advantage of without shoes in exchange At least reimburse people if you aren t going to honor shoe codes I can t imagine buying from this company again in the future If they did go out of business and were purchased by another company as the rumor goes what a poor way to start out leaving customers defrauded and unfulfilled

These guys are the worst

DO NOT EVER BUY FROM THIS COMPANY COMPLETE SCAM As others mentioned there are new owners who are not standing behind a customer program in which people paid 500 dollars for 5 shoes and only received 1 or 2 Now all the company will do is offer a 25 off code It s upsetting and a complete scam

Do not trust this company

These guys are the worst Do not trust this company they rip people off

Company doesn t honor their word

Do not trust this company Terrible customer service terrible business practices and stole from hundreds possible thousands of customers And their shoes are very uncomfortable and ill fitting

SCAM COMPANY

Company doesn t honor their word Lost out on the five for five program