Niwaki Reviews

Nice packaging shame about the contents

Was sent a packet of Nasu Millionaire small Japanese aubergine 5 seeds per pack seeds as a gift One seed of the five germinated and it was a green capsicum Well done Niwaki On the basis of this I would never buy anything from them and would certainly never recommend them PS I reviewed this one star as a star rating is necessary to write a review

The tripod ladder is a game changer

As a 60 female gardener I not only struggle with lifting tall heavy ladders I also have a nightmare setting them up safely in place ready for me to start pruning hedge trimming etc This has all changed I purchased the 3m Original tripod ladder from Niwaki and with it weighing in at 10 5kg I can safely carry it with 1 hand whilst carrying my pruner etc in the other The lightness of the ladder makes it easy to set up and with the carefully designed positioning of the feet I now feel safe and secure even when working at the highest recommended level Niwaki Ltd were a pleasure to deal with and the communications were excellent with booking in the delivery The delivery went without a hitch and my ladder was delivered in good order and well within the quoted timescale Delivering oversized parcels is no mean feat since none of the regular couriers will carry such large parcels without imposing significant surcharges and in addition there is a great risk of damage occurring in transit As a result Niwaki either deliver the ladders themselves or use a specialist courier They make this all clear in their delivery terms and therefore the 1 star review is in my opinion unfair I understand the sour grapes but delivering anything to the Highlands is costly for any business due to the significant distances involved and the comparatively few orders in the area to make delivery economical If you are looking to work at height safely without having to rely on someone to hold the ladder for security then I would recommend a Niwaki tripod ladder

Great quality products that will

Great quality products that will probably last a lifetime and at good prices Really fast dispatch Great people to do business with Highly recommended

I bought a Niwaki tripod ladder at the

I bought a Niwaki tripod ladder at the Chelsea flower show and it was delivered the next day Amazing service and the 6 foot one is perfect for the hedge and guttering Thank you

Great products and customer service

Great products and customer service Good quality and well crafted products

Outstanding customer service

I ordered a small pair of secateurs which I felt were a little small so I contacted the head office who made the swap to the larger size a wonderfully easy experience Great customer service and a great product Can t thank them enough

That rare thing top-rate customer service

I would like to highlight the exceptional service provided by this small company After a delivery problem I contacted them directly and they provided a speedy solution with a real personal touch On inspecting the secateurs they do appear to be top quality and I would have no hesitation in buying from them myself this was a gift

Fantastic company products

I am a professional gardener and I can tell you that you will not find better tools in the UK The digging tools are supreme in every way All the hoes shovels spades are so precise and effortless to use The cutting pruning tools are excellent quality and everything is top notch Niwaki UK are brilliant and provide excellent service and after sales issues are dealt with on the spot Fantastic products and company highly recommended