Based on authentic user experiences
Admin
6731 reviews
N/A
5 months ago
They charge after you cancel them because it is their company policy
My company bought on February 13th a 3 month subscription to try Visma and see whether we will use it or not Since Visma didn t meet our expectations they can t connect to Knab bank and can t import data from our previous e-accounting program exactOnline we decided not to use it On 1 of April I wrote them to ask to end the subscription They approved but said Visma has a notice period of one month renewal date And in mid April we got invoice for three more months that is 1st May till 31 July I honestly think that is legal stealing If I cancel something after month and a half of already paid 3 months 13 February till -as it should be- 13 May where is the logic of charging another 3 months while saying to customer you will charge only one month Not so nice experience
Phylicia
6731 reviews
N/A
5 months ago
They are making me pay for my whole
They are making me pay for my whole year of free subscription after I canceled my subscription Really bad company
Edison Smith-Stubbs
6731 reviews
N/A
5 months ago
Signup and support is terrible
I signed up and immediately ran into problems with the setup process The online support person could t hlp and just kept telling me I had to call support So I called support and sat on the phone for 10 minutes with no answer This was within minutes of signing up Cancelling now and finding a better product Avoid
Marlon
6731 reviews
N/A
5 months ago
I tried Visma Accounting for our Web
I tried Visma Accounting for our Web Shop for a couple of days and it wasn t for us We unfortunately are English speaking only and although Visma made some attempts to provide English it didn t work out for us using Google Translate etc The Shopify software didn t connect with their Web App very well either and the Web app was unnecessarily difficult to use so we terminated our trial s 1-1 2 years later I receive a collections notice stating that we owe Visma Accounting 300 What I never used the software I cancelled I uninstalled Wow what a way to do business charge someone never contact them and then send them to collections Thank you Visma Good luck getting paid from us
Samuel
6731 reviews
N/A
5 months ago
Avoid at all cost
Avoid at all cost I picked them because according to their website their system is in english but GOD was i wrong It s super confusing half-translated and not user friendly AT ALL Their customer services was also awful and un-friendly Go with exactonline much better
Klant
6731 reviews
N/A
5 months ago
Excellent service
An exceptional platform with outstanding service Special thanks to Mayron as he helped quickly and accurate with TeamViewer support Great value for money - I can highly recommend Reinier NL
P Singh
6731 reviews
N/A
5 months ago
Very easy to use
Excellent service friendly acurate and professional
Gabriel
6731 reviews
N/A
5 months ago
Straight forward clean and structured
The system is well-structured straight forward and easy to operate The parts of the system are intuitive and made it easy to get it set up Templates also helped me to create invoice in no time just by adding the missing information to the document Other system integration e g bank was a step by step process it was easy to follow Any time I had doubt or questions the platform had a fantastic online support help database guide where I could easily find the answers to my questions I also had the chance to have a quick chat with the supporting team they were super responsive and they provided me comprehensive and prompt guidelines The system also operates in English that is a huge plus for me as my Dutch is a bit rusty
W Visser
6731 reviews
N/A
5 months ago
Visma Experience
Karel knows his way around in the software and in case something doesnt work out as expeted he will continue until the issue is solved