Noirmatter Reviews

It s been more than a month and still

It s been more than a month and still didn t receive my purchase While checking out they just mention and charge you international shipping and they use post office their support response is you will receive it soon eventually they don t even respond to my emailI would not purchase anything from them again

Unacceptable treatment

Hello guys I would like to inform you about noirmatter I don t know if there products are ok but the customer service is unnacceptable I had ordered a product from them more than 2 months ago and I still haven t received it Also I have asked them about where the order is and they suggested ME to contact with the courier service and even when I did it and the courier informed me that they don t know where the package is the noirmatter wouldn t want to refund my money

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY You will be sorry I purchased a Quark Gimbal Stabilizer for my GoPro--never used it once and sent it back for exchange because the rubber seal around the charging port was defective I have never heard from them again and I am out the money This is the same as stealing as far as I am concerned How are they still in business

They let you think that the quark is

They let you think that the quark is included with all the photos from they website and even from the order confirmation email After 2 weeks of waiting I just received the package and had the bad surprise to see that is not the case I returned to the products page and indeed you need to add another 199 20 of transport fees to get the quark module Honestly I had cheaper offers for simple line mount for go pro in France and with cheaper transportation fees I was interested in this product for the quark technology only I add to pay 50 20 transportation it is expensive for a simple line mount and it seems obvious that it was included What a disappointment

Misleading advertising Poor fit

I probably should have started here I expected the kite line holder and gimble all together as that s how it was represented in the advertising and the photo on the invoice What I have received is just the line mount which is way more expensive and not even as good as alternatives and wont even fit the gopro with it s waterproof housing Total waste of money I feel ripped off

Poor quality

The quality of the kite line mount is not good at all After 3 kiting sessions the 2 nuts that hold the main screw simply came off It is unusable now I am outraged I strongly advise against buying noir matter products

don t trust them

Kite harness mount was faulty and broke after 2 minutes use Customer service says that they do not give any money back and stopped answering Even blocked from social media Won t let it end like this

Don t Trust this company

The picture for the kite line mount shows the stabilizer with it so when I bought the kite line mount I expected the stabilizer with it someone else had the same issue and they have not changed the picture my guess now is that they did this on purpose to get you to buy the mount then you have to buy the stabilizer which is way way more expensive I thing this company is a rip off artist and I will not buy the stabilizer as a matter of principle I also see that the review say they break easily very poor reviews overall don t trust them I am completely frustrated and disgusted by Noir Matter