Based on authentic user experiences
Mi
6734 reviews
N/A
5 months ago
I don t recommend
We have rent a car from noktautos antalya - as known as - turtas company and It was a very bad experience We arrived at Antalya airport at the time provided we were not contacted previous to our arrival and the email for the conformation did not contain any contact info for the company Upon arrival there wasn t anyone at the airport we exhausted all possible ways to try and get in touch with the name provided by the email we were travelling with other members of our family and they had booked A car through another company somehow their representative was successful in getting in touch with them A representative of the providing car company came to the airport after two hours delay and picked us up and drove us to their office We found out that the company in antalya is sub contracted to a company called turtas tutrash cars They had our information but haven t tried to contact us The staff were very unfriendly and tried to come up with multiple excuses to justify their colossal mistake Including claims about delays and parking fees or a police notice none of which we ve heard before when we ve rented cars from other companies When our stay was nearing its end i sent them a message conforming our pick-up time and place to which they replied they are not willing to pick up the car at the airport and that we must drive the car to their office and drop it there and one of the staff would drive us to the airport we expressed our disappointment and dissatisfaction with the situation to which they were very rude And when we did finally drop off the car we were transferred to the airport not according to our agreement with the same car but rather by a horribly filthy minibus with no child seat for our 2 years old Finally i strongly don t recommend anyone to deal with such an unprofessional company
Rahif
6734 reviews
N/A
5 months ago
Avoid becoming their next victim
Avoid becoming their next victim They ll charge you a 350 deposit without informing you upfront and you ll never get it back They ll also add 70 for a car wash and highway tolls with no explanation Don t be misled by their friendliness during the rental process Once you return the car they ll stop responding to you altogether
kasra hpz
6734 reviews
N/A
5 months ago
Unreliable Car Rental Company with Unclear Policies Beware
About a month before the holiday I made a reservation to rent a car from this company During our conversations I repeatedly mentioned that I was a foreigner and that I was staying in Turkey with a work permit However just one day before my reservation date I was informed that my booking had been canceled The reason given was that my passport did not have an entry-exit stamp within the last six months However this requirement was never mentioned to me during the reservation process I am not in Turkey as a tourist I have a work permit a valid driver s license and all the necessary legal documents Despite this my reservation was canceled under the pretext of an insurance issue If you are a foreigner planning to rent a car from this company I strongly advise you to check whether your passport has an entry-exit stamp from the last six months Otherwise you might face unexpected issues at the last moment This situation caused me a lot of trouble and ruined my long-awaited holiday While there are more reliable companies available working with a company that enforces unclear policies is risky No matter how affordable it may be it s not worth ruining your vacation over such an experience
Aiman
6734 reviews
N/A
5 months ago
Worst company ever AVOID
Worst company ever AVOIDThis rental car company held my deposit for over two months longer than the 25 working days stated in my original contract When I inquired they claimed it was 45 working days and then sent an updated contract They also tried to charge me for over mileage despite my limitless mileage agreement through VIPcars bringing it up multiple times VIPcars offered little help stating they are just a broker I found their practices unethical and their customer service poor
Black Eagle
6734 reviews
N/A
5 months ago
Good service good car good price
Good service good car good priceThank you