Nomplates Reviews

AVOID good ideas poor quality service

IN RESPONSE TO NOM PLATES REPLYyou have not said anything different from direct communications when I ve explained I ordered frames and plates as I wanted frames and plates - if I d wanted Velcro or magnets I d have enquired about that The fact remains that the plates and frames as ordered as a set simply do not work and I was never told this during all communications prior to and during order Given they also have minor defects present they are deemed under law to be faulty and in both cases supplied goods not compatible for use as buyer asked and faulty they are returnable and refundable under law even though they are bespoke If you are as focused on providing good service as you claim you will sort this out Also funny how it s only a few all 5 star reviews on your own website - I know of a few now that have been submitted at 1-3 stars and you seem to remove them sharpish UPDATE - I was invited by email to also submit a review to the Nom Plates website so I just copied this one and posted it - for some reason it was removed a short time later - only shows 4 reviews that are all 5 star - funny that isn t it AVOID Good ideas poor quality service Pre ordering discussed options at length and chose high quality negative style with holders crucial as a show car First impression of plates to be fair were that they looked good different but then the problems started1 Minor defects in the finish black letters cutting of etc2 One plate had been fitted into a holder - jammed in and holder broken3 Clearly the holders don t suit the plates4 Seller said minor defects are ok and can t take back5 Legally should be free from minor defects and appropriate quality for price paid etc6 Legally as ordered and pre discussed as a package the plates and the holders should all fit and be easily removed etc as you would do at a show 7 Legally as errors and not compatible for intended use and told to heat holders each time to try and get plates to fit etc they are under Consumer Goods Act fully refundable8 Seller now refuses to even communicate9 Legal action pending10 May only be expensive plates etc but the principle is you need to make them good quality free from defects and then be legally and morally responsible when things go wrong and sort out the customer in a timely and professional manner - not force them into court action which will ultimately cost them a fortune You ve been warned Seriously go elsewhere - it s not worth the money nor the hassle

First plate I received letters were not

First plate I received letters were not in line contacted and they said that I could send it back once I asked for the address back-and-forth messages took me over a week and a message saying I would like a refund for messing me about and that I had to purchase another plate from someone else So they give me the address as soon as they receive a plate said that I could not have a refund and that I could only have another plate which is what I did because I couldn t be bothered to go back-and-forth with messages Customer service was disgusting and will never do business with them again and advise anyone else in doing the same

The dirtiest business and customer service I ve ever known

I m not even sure where to start actually yes I do LISTEN TO ALL OF THE NEGATIVE REVIEWS AND YOU CANT GO WRONG I ordered 3d acrylic gel infused they messed the order up sent me pic of acrylic then when pulled him up on error he said what s your postcode then quickly added gel later and shipped out the gel is peeling off customer service is DISGUSTING Will upload full pics Honestly if you have any dignity and want a plate doing properly go anywhere but these people Customer service comes across very hostile Upon telling him I want a refund he s said it s not happening I wish I saw these reviews before placing an order I havnt even opened the plates and you can see where the gel is peeling off put some pressure on you ll be fine WHAT Why do I need to put pressure of a professionally done item that I paid 68 for Mega shame I can t upload pics to this review as it will really show just how bad customer service is I ve told them if this gets removed I shall be going to trading standards but I will be doing this anyway and these people shouldn t be allowed to run an official business

STAY CLEAR UTTER RUBBISH

Plates turned up letters were not in line backings had air bubbles in and plate makers details were just etched in white on bottom of plate not road legal contacted them they replied with we either give you back 20 Or send your plates back to be rectified I requested to be rectified but they still have not answered me after four days DO NOT USE NOMPLATES WAIST OF MONEY not registered to sell number plates If you can t get refund then ask for help through your bank don t be fooled by nom plates

DON T RECOMMEND

ordered plates came with letter out of line and visible seller send me guide how to repair it but it wasnt possible promised replacement but nothing was sent seller totally ignore me no answering to any comunication waste of money and time

Stay away from this seller

Stay away from this seller they not printing as per legal requirement and when you ask them to fix the issue they completely ignored you better to spend some more money and use different seller contacted bank to stop transaction

Crap

Ordered what I thought would be good plates for my car and paid for extras My order was wrong and all the extras missed out On complaint of order I was told I can be sent the extra parts to fit myself I asked for my money back and I m now being ignored Crap service and poor customer communications

They send illegal plates

They send illegal plates Don t buy it It doesn t show the supplier s details and a British Standard number

Really disappointed

Really disappointed - advertised as having a 2 year warranty which is false Less than a year of having them two letters fell off my number plate They preceded to sent me two letters in the post to stick on myself which is laughable really Avoid