Nops Reviews

STAY AWAY FROM NOPS

STAY AWAY FROM NOPS AND SPECIALLY HANNAH GEORGE and the apartment that s in 120A MALBOROUGH ROAD YOUVE BEEN WARNED STAY AWAY FROM THIS PIGS SHE CAN SEEM NICE AT FIRST BUT ALL SHE WANNA DO IS TRAP YOU IN A BAD RENTING SITUATION AND THEN DIP WORST EXPERIENCE OF MY LIFE I HAVENT BEEN SO MISTREATED MY WHOLE LIFE NOPS ARE JUST SOME LEGAL CRIMINALS THAT DONT MIND IF YOURE WELL OR NOT MY PROPERTY HAD LEAKINGS OF WATER MY BED WAS BROKEN AND WAS ABOUT 20 years it was like a hidden camera for real and the worst part was the horrible noise coming from upstairs I CAN HEAR EVERY STEP MY NEIGHBOR HAS VERY TV SHOW EVERYTIME SHE GOES TO THE BATHROOM OR HAS A SEXUAL RELATIONSHIP I CAN HEAR EVERYTHING WITH DETAIL AND IM BECOMING CRAZY THE BEST PART IS WHEN I TRIED TO ASK NOPS FOR HELP THIS WAS THEIR RESPONSE ITS A COPY PASTE FROM HANNAHA GEORGE EMAIL AFTER TELLING HER EVERY ISSUE I HAVE If you wish to move out you will need to follow the early termination process you can advertise the property on Dailyinfo Gumtree at your College or Uni PATHETIC AND IVE ONLY BEEN HERE FOR 2 WEEKS AND ITS ALREADY THE WORTS EXPERIENCE OF MY LIFE Again STAY AWAY FROM NOPS

Terrible service for students

Rip off merchants They charge 6 months in advance for foreign students and then after that is paid they say that is for the final 6 months of the lease Unbelievable The property was in terrible shape badly maintained and very expensive for what it was They make one STUDENT collect and transfer the rent for everyone and that student must chase everyone - not the agents not sure what their fee is for if a student late with rent it is up to the other students to pay in their place or they are charged interest that can t be right or legal Really disgraceful the way students are burdened with debt and treated by this agent

Awful awful awful

Awful awful awful The property industry doesn t have the best reputation It is firms like this that give the good guys a bad name There is a programme called Stah lets flats on channel 4 These guys make him look good ALL OF THESE REVIEWS CAN T BE WRONG

I think they have to be the worse

I think they have to be the worse letting agency I have ever had to deal with I have been trying to sort out issues with a house for weeks and weeks now They do not respond to emails and don t call you back when they should

Read the reviews and stay away

You re probably reading reviews and thinking they can t be that bad What are the chances that ll happen to me That s clearly the exception It s not Every review is the same they re consistently poorly rated for a reason Making up fees that no other agents do withholding deposits ignoring email after email not returning calls No matter how good the property or how desperate you are nothing is worth dealing with NOPs Premier Lettings who are the same agent They ve already made headlines it won t be long until they re sued and no longer in business The market it s filled with their properties because they re losing tenants and landlords

Blanked on me for a scheduled online viewing

Told me they would call me for a viewing and the day came and they didn t They gave no warning of the cancelled viewing and did not respond to any following email

0 STARS Discriminating - Rude - Unprofessional

0 STARS So upset and disappointed by the team at NOPS I viewed a studio flat in Kidlington a few weeks ago I really liked it so emailed the office to apply I was forwarded some basic questions about employment pets etc I returned the email stating that I was not currently working due to Mental Health reasons but once settled in the area intend to get back to work I fully explained my current income from benefits I then received a horrible blunt reply from an agent saying If you are not employed you cannot take the property I responded and explained that I had a guarantor inplace This did not make a difference as I received another blunt email back - If you can pay 12 months up front but we would not let a property to someone not employed I asked for clarification as to whether this was the landlord s preference or a specific reason this was the case to which the response was This is what the landlord would want and what we do as a company I was later told by another colleague that this was an accidental oversight made by the original agent whom had only read the first few lines of my email where I stated I was unemployed and didn t continue to find that I did have a source of income - I m sorry I do not buy that There was plenty opportunity for the original agent to look back over my email and see that I did receive income And besides - What did she think that I m just enquiring about rentals without a penny coming in to pay for it - just for the hell of it She was rude judgmental and unprofessional Even the emails thereafter from other colleagues have been blunt and rude ANOTHER PROPERTY -I then enquired about another property - in plenty of time I directly emailed all 3 staff I spoke to before and I didn t get a response from any of them I finally received a response to state that viewings took place on the day I emailed and then someone made an offer today 4 days later - however not one of them thought to reply to my email and allow me the opportunity to make an application TONIGHT-This evening I then made an offer on a property that I wished to be presented to the landlord It was a bit unconventional but none the less I felt there was no harm in asking the landlord I spoke with BILLY - whom was incredibly rude defensive and point blank refused to help me or speak to the landlord on my behalf - which I m sorry isn t that the basic role of a letting agent To be the go - between for landlord and tenant But nope Billy couldn t be bother and instead got defensive and tried to make out I was unfairly accusing his team The whole team are just utterly rude unprofessional and clearly have no skills in how to speak to people whatsoever I m not going to bother with NOPS again

LISTEN TO THE WARNINGS

If you value having money in your bank account do not rent with this company I could honestly write a book on how awful this company has been but I will keep it short Despite leaving the house in a much-improved condition to when we arrived granted it was a low bar they still tried to take our entire deposit away After almost three months we managed to argue with them to give us our whole deposit back Their employee Mai purposely does not respond to critical emails about our deposit and when we complained about horrible living conditions these included a bathroom that smelt of a sewage plant every time water ran a mouldy leak in the roof that wasn t fixed until 4 months later that caused my flatmate respiratory issues and constant damp mould around the house Please please listen to warnings posted about this company We heard them but did not think they would be true but as others have written they definitely are true I hope this company will one day develop a decent set of morals and stop trying to scam and rob already cash-poor individuals of their money