Based on authentic user experiences
Steve A Kirk
6727 reviews
N/A
9 months ago
Product Return Policy not as advertised
Received cap and product Not as advertised Same with the refund policy Not as advertised I have yet to find a customer service phone number I have sent 4 email requests for a refund and all replies just explain how to use the product and how dedicated they are to my satisfaction but no direction on how to return for a refund
Jimmy
6727 reviews
N/A
9 months ago
This company is laughing at you this is why
This company operates on the principle of dropshipping not a bad thing Their items come directly from China not a bad thing either However what they are doing is lying The cap is branded using Photoshop This is not an invention of theirs It is the same for their stem cell treatment which reproduces the same principle You can find their entire catalog on Alibaba It is fraudulent because they sell products that address a real problem in people They scam people in a weak position those who really want to solve their hair loss problems It is like selling a sick person a medicine that will cure them and giving them a placebo I find it criminal I accept that good advertising good marketing allows you to sell an item that costs 20 to 200 It is good work But when this marketing is based on a lie without knowledge of the real problems no They promise a refund but will never honor it It is a scam and their general conditions are very solid to avoid any problems I feel sorry for those who have been fooled
magallanas
6727 reviews
N/A
9 months ago
Poor customer service
Poor customer service and very difficult to return product even after not using it Deceptive business practices using AI to form responses to questions and inquiries No way to reach over phone I would avoid
Donna Muccio
6727 reviews
N/A
9 months ago
SCAM
WOW This company is fraudulent The product did NOT work for me LED was counterproductive and did more harm than good I did everything they required to be eligible for a refund I journaled my progress submitted pictures and they flat out refused to refund me They stalled for weeks saying they have to perform a detailed analysis then telling me that they saw progress in MY HAIR Really Are you for real Their website clearly states If you don t see results in 120 days we ll refund you Stay away from this company They are not FDA approved and they DO NOT honor their money-back guarantee Do your due diligence Very disappointing and sad that this company is still at large
St phane Der ne
6727 reviews
N/A
9 months ago
A Chinese company NOT Scandinavian
Everything is shipped from China and takes weeks sometimes months to arrive Customer support repeatedly lied claiming my order had been dispatched when it clearly hadn t They were just trying to gain time so that I don t cancel my order Very dubious business practices I placed my order 2 months ago and still haven t received all of it What was received was of very poor quality and not what I expected from the high price point
Byron Mcpherson
6727 reviews
N/A
9 months ago
Avoud NordicLabs Fraud and Scam Review
PLEASE DO NOT ORDER FROM THIS COMPANY ITS A SCAM THEY ARE FRAUDSTERS I placed my order in 26th July and still havent received the order READ OTHER REVIEWS The product isnt what is advertised
Tomas
6727 reviews
N/A
9 months ago
Terrible customer service
Terrible customer service They would not cancel my subscription and I only received 1 3 of the products I was charged for Had to dispute with my credit card company Stay far away snake oil scam
Bryan Blake
6727 reviews
N/A
9 months ago
DO NOT BUY THIS PRODUCT
DO NOT BUY THIS PRODUCT Cap stopped working after a few weeks I notified Nordic Biolabs they requested a video of it not working and then told me they would send a new video They now are asking for more videos though I do not have the broken cap anymore and now saying they cant find me in the system BETTER TO NOT BUY THIS PROUCT
C Baxter
6727 reviews
N/A
9 months ago
No ability to End Subscription
I subscribed to Nordic Biolabs STEM Cell Complete Hair Cycle Solution It irritated my scalp and there is no way to contact the company to end this subscription I have emailed and called Do Not Subscribe
Gilberto Leon
6727 reviews
N/A
9 months ago
I ordered stem cell treatment
I ordered stem cell treatment which took about a month to arrive from China This concerns me as the company is supposed to be Nordic After reviewing the product ingredients I decided not to use it and opted to return it I emailed the company two days ago but they haven t responded yet I have no expectations from them it s clearly a scam company selling cheap products to people who fall for these AI-driven promotions and advertisements Be cautious of new scams they re becoming increasingly difficult to detect One thing I noticed in my order the contact email is a Gmail account Unbelievable