Nordiskafonster Reviews

Very dissapointed

I never write reviews but our experience with this company brought me to write my first The start was pretty good We saw a beautiful showroom and beautiful products Everything was possible Especially because we just started living in Sweden and we did not have a personal number yet We were very happy about that But then things started to change We experienced - very slow communication Sometimes it took more then a week before receiving an answer Or we did not get an answer at all - Not calling back Also when we asked via mail or colleagues the seller did not call us back - very sloppy offers quotes with lots of errors We had to check and double check everything we received Some days we received 4 different offers in 15 minutes which was very confusing - The seller was very passive At some times it felt the seller did not want to sell at all and that we had to work very hard to keep the process going - At the end of the process different kind of terms which were agreed on in the start were suudenly changed For example we had to pay a full 100 down payment which was not agreed on at the start We agreed a 50 down payment - When we wrote an email about our disappointment in the process after 6 weeks of working together we never heard back again We wrote the email to the seller and the frontoffice of the firm but that did not deliver an answer back to us We wanted to buy 24 windows and doors with this firm A pretty significant order we believe But our view now is that this firm or the seller does not want to sell any windows and doors to us Which we find very disappointing