Nordiskagalleriet Reviews

there is no way to contact the seller

i ordered a dining table and never received the legs After multiple calls and emails i still haven t gotten any response on when the legs are coming

Product took over a 1 5 months to arrive

I have been trying to contact you since December 23 2023 regarding the return of the lamp The instructions say that you must be contacted in order to receive a return form I have sent several e-mails you do not respond to e-mails I have tried to call but your phone line is closed all the time I have messaged you on Facebook and your Instgram no reply How can I contact you The product arrived quickly but if there is a problem it is difficult to deal with it when there is no way to contact the store

The lamp is great but arrived

The lamp is great but arrived unfortunately very late without any information I would have appreciated a bit of a better service regarding the communication to create a better customer journey

I never received my shipment

I never received my shipment I didn t get reimbursed as Nordiska credited Klarna and then because of a money transfer issue on the date of the money transfer my bank account was never credited I have filed a claim to my bank but I haven t received any resolution yet Nordiska failed to help me with this as they said they credited Klarna My bank says it is my issue to resolve with Klarna and I have provided my bank with all the email messages exchanged between myself Nordisk and Klarna A really bad experience with no resolution

Wrong assembly parts poor help

NG sent me a lamp with that was to have ceiling assembly mounting parts but only had wall assembly parts Once I contacted NG customer support to get the correct assembly parts long chord ceiling bracket I had to write several emails to confused customer help who kept on insisting I would have different model or the correct parts whilst it was all along clear that I got the wrong parts Looks like I just have to return the product and buy it from elsewhere

Delivery time was extra long

Even the delivery eventually went just fine multiple postpones and overall delivery time becoming 15wks instead of originally estimated 3 wks tested our faith as ut was our very first order from NG too

Good product

Good product Pricing Delivery could have been faster

Had a hickup with a discount code which

Had a hickup with a discount code which couldn t be resolved automatically but the customer service placed the order on my behalf with the discount applied after attempting to resolve the issue on their end for a while Tracking information was fairly accurate so was the product description

Fast delivery

Fast delivery good pricing