Nordpass Reviews

Great customer support experience

I was worried about my NordPass account and managing secrets so I needed to get in contact with support To my surprise there was a very polite and helpful support analyst that connected with me to solve this problem almost instantly Thanks for the experience Maya

Live chat support rocks

I used the live chat to do a full account reset and the process was so quick and simple If it weren t I think I would have rage quitted and flipped the computer as I d been trying to recover my old password for the past hour Big thank you to Triss for the prompt and helpful responses

Great customer support

I had an outstanding experience with Ava the customer support lady from NordPass I was having trouble accessing my account but Ava made the process incredibly smooth She was so patient and took the time to explain everything clearly Thanks to her detailed guidance I was able to get back into my account without having to delete anything I am extremely grateful for Ava s help and the exceptional customer support she provided Thank you Ava for making this a hassle-free experience

Talk to me like I m 5 not 62

Talk to me like I m 5I ve had a very difficult time trying to set up Nordpass I purchased it probably a month ago and I ve been slowly working at it trying to figure out the best way to change my existing passwords and then upload them to NordPass I was confused about the difference between my nordaccount and app nordpass I ve considered cancelling several times Today I think I understand A service rep named Evelyn spent an hour with me walking me through and explaining things I envisioned that gif meme where the computer service rep is screaming at the screen grabbing his keyboard and throwing it That wasn t Evelyn if it was she never let on I m sure I ll be clicking the help button again I hope she s the one that answers

So far so good

So far so good I had a little issue importing my secure notes from Dashlane but after a quick conversation with Arthur from NordPass support I have now got it sorted

Excellent support from NordPass

I recently made the decision to change password managers from LastPass to NordPass The changeover was fairly easy and NordPass seems to be exactly what I needed That said I have experienced a few issues and this is where I can truly state that the online support has been exceptionally strong Today I chatted with Dante Sanchez for possibly the second time Dante is professional helpful and patient At the end of the day he provided the assistance and support I needed and together we achieved a positive resolution to the issue He represents NordPass in a very positive manner

TRISS SAVED ME

TRISS SAVED ME They were so kind and patient and answered all my questions and were able to get me back into my account I would have been so cooked without them NordPass takes your privacy super seriously and I appreciate it a lot

Had issues accessing my Nordpass

Had issues accessing my Nordpass account I started a chat on the Nordpass site and Kurt resolved my issue in seconds