Norelie Reviews

As UK shopper I would expect a return

As UK shopper I would expect a return address would be also within the UK This feels like scam if you want to return but the return costs exceed the actual item costs which is ridiculous Rather than accepting my wish to return and refund me fully I keep receiving emails about discounts if I keep the item However what is the purpose of keeping an item if I don t have any use for it I just want my money back and possible UK return procedure

What a nightmare dealing with this

What a nightmare dealing with this company Their customer service line never picks up On hold then after 15-20 mins it cuts you off and says it will return your call it doesn t Send in an issue through their website m they don t respondIssue is that twice was sent the wrong tracking number and the one that should work now says unable to deliver at that address nonsense it is US Post office where I get deliveries everyday except Sunday I want a refund and order to be canceled as this is the worst customer experience ever from any company Update After finally getting response and me asking for full refund and after 3 additional emails offering me additional discounts I finally got complete refundFar too much work for something so simple

I ordered Nov 11th and paid with credit

I ordered Nov 11th and paid with credit card I have been told the order has been shipped and they provided a tracking chart It s been on Jan 9th and I have never received this item I ve asked several times for a refund and no reply I believe this company is a scam

update

I had product price refunded to me so deleted previous review

Although the product was unsuccessful

Although the product was unsuccessful for me the issue has now been solved to my satisfaction Barry

The support staff was very helpful and

The support staff was very helpful and supportive Unfortunately they could not deliver to Sweden They have tried to create alternative solutions but so far I think it seems to be a little too complicated So I will wait until Sweden is on the list of shipping countries

Good

i like how the battery lasts long and i don t have to recharge it all the time I still have to see results but i have been using this for only a week

A wonderful team

The person on the phone was very polite and helpful