Norliving Reviews

Modulsofa model Lazy Poor Quality

I bought a Lazy sofa and unfortunately it didn t meet my expectations leaving me pretty disappointed overall The main problem was the low quality of the sofa s materials which in my view doesn t justify the price I paid The material quality raises concerns about the sofa s durability and long-term comfort showing signs of wear and tear sooner than expected This is disheartening considering the investment I made in the purchase I noticed that the company seems more focused on protecting its own financial interests than ensuring customer satisfaction which is concerning The lack of consideration for the customer s perspective raises questions about the business s commitment to customer-centric practices and overall service quality Unfortunately my dissatisfaction extended to the customer service provided by the company While they were responsive and polite they couldn t offer a satisfactory solution regarding a refund or return This lack of flexibility added to my disappointment Considering the substandard product quality and limited assistance from customer service I strongly advise against making a purchase from this place The overall experience left me with a negative impression and potential buyers should be aware of these shortcomings before deciding to invest their money in products from this establishment Based on my personal experience I would caution others against buying from this place due to the insufficient product quality and the unsatisfactory customer service experience

Where is my order

I ordered a dining table on Nov 16 I only got an email after my purchase saying they have received my order The email said they will notify me when my order is on its way to be delivered It s now Dec 10 and I haven t heard from them Not one email And my order is nowhere in sight No one is answering their phone either

I have ordered a Sovesofa model Torino

I have ordered a Sovesofa model Torino LUX I was told that it was a production item but there was no communication regarding the delivery date After calling them a couple of times I was told it would be delivered during week 42 of 2023 But today week 42 is over and there is no communication again about the delivery of the sofa But now that I have delivered the sofa we are happy with the product itself

Hurtig ekspedition og levering

I bought a sofa 3 years ago from them and suddenly one day 3 wooden slates broke I wrote to them in order to see if they have some spare parts and besides a fast answer they already placed an order for the broken parts Amazing company and customer support Companies should learn from them Thank you

Perfekt

Fantastisk service