Northern-pwr Reviews

NO honesty integrity or care for customer service

This company does not care about the experience of their customers There is Zero Integrity or honesty and no accountability From day one of meeting the sales rep Jason Burke we had nothing but promises that were broken repeatedly Jason misrepresented himself as a partner when customer service later indicated his role was sales rep only He misrepresented what could be included in the finance it loan home improvement loans with the solar panel while smoothly and convincingly assuring us all was being handled In the end once the installation was completed Northern PWR did not care what promises were made by the Sales Rep We have been told that is now between us and the Rep Do not enter into a contract with this company If you are considering think again A company that knowingly allows their reps to lie to seal a deal and hide behind the customer not ensuring the promises are in the details of the contract is criminal in my opinion While that is for sure true to make sure everything is in the contract I trusted and believed what I was being told and had in writing in text messages I submitted text proof of said promises and the manager Serenity was cold and unphased and told me that the promises made were now between us and the sales rep Before you enter an agreement or sign any documents with this company make sure everything that is discussed is in the contract Doesn t matter if you have it in text or email Avoid Northern PWR at all costs previously known as Fluent Power

Northern Power proceed to phase 2 even though we asked them to cancel the conract the next day we sign in the project

Hey I saw a Facebook ad for solar panels in Alberta and filled out an online form to check my eligibility I received a call promptly and a sales representative visited the next day We signed a contract on February 6 2025 but sent a cancellation letter on February 7 2025 We called sales representative Tavia Dalrymple to inform her of the cancellation and also sent the cancellation letter via email and text message We forwarded this same letter to Northern Power Support and the Bodhi online project progress site I also sent the cancellation letter to Financiet They responded that the merchant could request to cancel the Line of Credit contract However I have not received any confirmation of cancellation from Northern Power Bodhi or Tavia Today February 10th I received a progress report from Bodhi stating that our project has moved to Phase 2 and has been approved by an engineer I messaged Bodhi to inform them that this should not have progressed as we had requested cancellation We are not obligated to pay for this I also messaged Financiet to inform them that the contract has not been canceled and that they should not approve the loan for this company There are reviews on Facebook and other websites stating that this company is fraudulent I am concerned about why they are allowed to advertise on Facebook and continue operating their website Why is Financiet approving their Line of Credit They should be banned online to prevent other Albertans from falling victim to their practices

Northern power is Fraudulent and has a shitty customer service

Northern power is more like a organization who does not uphold their side of the agreement and i have been a victim recently Since December 20 2024 when they claimed their solar installation is complete The installation has not worked for one day I have reported them to the consumer protection agency here in alberta and pls we all should do same I will also take it futher by writing a petition to all relevant government agencies notify them about all these unprofessional ways of fleecing people of their hard earned money by northern power and will also seek redress in a court if need be I will not be scammed of my money

Same story since November 2023

Company is completely unresponsive to requests Waited months to get all the work completed and have been waiting months to get the final paperwork to submit to Greener Homes We ll look into it and get back to you shortly is their normal response Gave 1 star because I couldn t give them any lower

Stay away

I signed up and have been paying since October 2024 now March 15 2025 but their work is still incomplete Communication is impossible they don t have a physical address and canceling the contract is not an option At this point my only choice is to take legal action This is so stressful

They completely misrepresented the

They completely misrepresented the solar system they sold me It s been running for over a month and produces half of what is was designed to produce and when you try to contact them you are lucky to get short vague replies if they answer you at all I ve installed my own 10kw system in the past that drastically outperforms the more expensive and larger system t hat they installed I paid 62 000 for a system I could have installed for half the price

Got solar panels installed by this

Got solar panels installed by this company They knocked outer power right off the bat by drilling through our main line Then they finally fix that They busted a hole in our living room wall and cut holes in our ceiling in the basement Said they d be back in a couple days to fix it Over 3 weeks we leave messages They don t reply back and they make excuses why they don t come out and fix it Don t use this company if you can avoid them stay away their service is junk I got pictures all the damage

Quick Timeline

This company has the fastest timeline for getting solar installed that I have seen Definitely would recommend them