Northerngasnetworks Reviews

Arbitrarily created a traffic diversion

Arbitrarily created a traffic diversion along a quiet residential road without consulting residents thereby increasing pollution noise and danger

Northern Bandits more Like

As everyone can see these Bandits are everywhere atm causing HAVOC CHAOS replacing old metal pipes for Plastic digging up Holes re-digging up because they can t get it right 1st time I watched 4 Lad s digging a hole using a solid metal pole to smash through clay gravel I wouldn t mind if they had a good aim but they smashed cracked through a Virgin Media Plastic Conduit pipe that carries their Fibre Optic cables to people s homes now that Conduit is letting in water but this Lot of Monkey s don t care as long as they get their job done the Hole gets backfilled before someone see s their shoddy work Not 1 of these Lad s knows how to use a sweeping brush footpaths roads are left a disgrace gravel sand cement caked on to the surface Gullies blocked with Crap pumped out of their hole s don t give me the reply that you send Van s out Pressure washing footpaths roads because I haven t seen 1 as of yet neighbourhoods are left a disgrace I ve been out several times sweeping your crap up chucking it back into the hole s that are left open for Wk s on end Your guys have ZERO Pride in what they are doing terrible really On 1 Friday the Lad s packed up left left a joint leaking Gas you could see it as the water in the hole was moving I rang the Number on the leaflet by God the Call Centre Staff are Thick not 1 bit of common sense in the 2 people I spoke to all they did was read off their Cards cause a clusterfu of a Nightmare I have to commend the Engineer that did turn up quickly he also said the call centre staff contractors were thick couldn t do their Job s All in all God Help anyone where these Bandits are working don t let them Park in Front of your Drive Double Gates you ll Never get your Car out absolutely NO common sense at all Get Your Sweeping Brush at the ready because this Lot won t

Communism at it s best

For those with a great experience I m pleased For me I join those who ve suffered these goons My meter removed and capped off 2022 by British gas then ngn begins to coerce Their man turned up without appointment presuming he d gain entry to check the meter not installed and bombarded me until he was sent around the back which startled him as he expected to gain entry at the front Well yesterday they turned up again either have a gas meter and pay standing charge or we ll cap off at Street and demanding to check the meter Which they know was not there as it had been removed update It s going to take up to ten days for these swine to fill in the hole outside my yard I ve mobility issues and rely on my fence to propel along the pavement which I cannot access now effectively these goons have caused me to be housebound for ten days I m glad there s no gas supply and won t miss it but should they turn up again then it s deemed trespass and the police will be contacted They are utterly disgusting It was pleasing to share some pending information about government policy to charge premium prices on gas to drive people to get rid of meters and boilers Agenda 21 30 rolls on

Waited 2 months for a quote to upgrade gas supply

I needed a quote to upgrade my gas pipe supply I was told it would take 6-21 working days Two months later I received nothing so raised a complaint Then they sent me the quote in a few hours without any apology or explanation Terrible customer service

Utter incompetence

Utter incompetence We contacted them in early November 2020 asking for our gas meter to be moved in advance of building work planned for March 2021 You get a reply saying that you will get a reply within 28 days We did and the initial site visit to plan took place early December All was well and I was informed that the work would be done in about 8 weeks Now they say that the earliest possible date is 8th April 5 months from request and 4 months from the initial appointment We are left high and dry by their lack of customer service

I d give this company nil out of 5

I d give this company nil out of 5 They are completely uncommercial unsympathetic and a tick box organisation Having turned my gas supply off at the meter because a nearby leak they never turned it back on again That s OK in summer but we are away for a month in October on holiday leaving our bungalow unheated for over 2 weeks We were lucky to return and not have leaks When I complained and explained the advisor said they have nothing to with water only gas He did not understand that turning the gas off starved the central heating boiler which then turns itself off Some rudimentary education is required of their customer service and procedures in such a case

This lot are a disgrace- they started

This lot are a disgrace- they started working on my street renewing the gas pipes a month ago On the last day I received a knock on the door to tell me that they were unable to complete the work unless i give them permission to dig up my driveway to connect my house to the new system No prior notice was given just a threat of let us dig up your drive or we will cut you off permanently as we need to complete the job They then proceeded with this threat shortening the time I had to agree to their threat of disconnection They will just have to cut me off as I don t trust this mob to relay my driveway

Have contacted them with request to

Have contacted them with request to relocate meter box to back wall as it on the way in hallway Had visit from them and quoted 650 so I couldn t pay that much then 3 month later new quote send 820 so I requested why the price gone up Answer from Joshua Moore is price increased since last quote

Do not let them onto your property

I asked the site agent if my property would be restored to its original condition referring to damage to paving in respect that new paving stones would not match with the old ones but he said he could not guarantee that New paving would not age as the older paving would also age so I would then be left with a garden that would devalue the price of my home The site agent stated he would not completely pave the garden just the damaged paving I also experienced the rude attitude and trespass problems along with damage to pavements and roads outside my boundary as mentioned in other reviews The laws of easement say that service companies have the right to enter your property to do repairs however they do not have the right to ride roughshod over something you have spent your hard earned money on When you see this lot setting up their equipment in your area get together as neighbours and do not let them onto your property without assurances and at least if nothing else can be done legally you will slow up their progress A G Wallace