Northernpowergrid Reviews

Lost power in the house

Lost power in the house reported fault and they rang us back pretty quick lovely lady talked us through what to do She was so helpful

I lost all electric this morning

I lost all electric this morning reported via the website and they rang straight away I spoke to a lovely helpful gentleman within 1 hour 30 mins a lovely young man came and found the issue straight away and got me connected absolutely fantastic service from everyone involved can t thank them enough

Shrouding of wires

I had a roof inspection at my request and was informed I needed a new roof With electrical wires leading to our roof I had to contact powergrid as these wires would need shrouding before any work could be carried out I thought this was going to be a long and lengthy complex task however to my surprise it turned out to be quick and easy I got straight through on the phone to a very pleasant lady called Julie who talked me through everything slowly and concisely she orchestrated a company to come and do the job on the 18th September I only phoned on 11th September so if everything goes accordingly I will be well impressed

Power cut this morning 3 30 reported

Power cut this morning 3 30 reported called back and had a man out to us before 5 electric back on by 8 30 great job

Electric restored

I was just going to complain that my electric had gone off again They said it would be 4am before it came back on But I take that back It s only been 10 minutes and it s back on I m glad I deleted it thank you

Experienced a power cut today

Experienced a short power cut today Immediately received messages from Northern Power grid explaining the situation and another message straight after the power was restored The issue was rectified very quickly and the communication was fantastic

These guys have been amazing

These guys have been amazing Nothing they would not do for you Clog bridge Silsden Thank you so so much And kept us completely in the loop on a Saturday Thank you all again

Praise where it is due

Although many Northern PowerGrid reviews seem to be negative our experience today has been excellent A fencing contractor accidentally severed the power cable leading to our home in Trinity Park Ripon The contractor reported the incident at 11 15 the repair team Phil and Rob appeared at 12 05 and although it was lunchtime immediately set to work Both men were friendly and polite showing me on their tablet the location of the power supply and explaining what they were doing to rectify the problem They worked quickly and took care to minimize the impact of their digging on my garden restoring the power much more speedily than I had anticipated This was my second excellent experience of Northern PowerGrid - an electricity supply fault on Christmas Day a few years ago was also quickly and efficiently remedied hence this very positive review