North London Recovery Breakdown Service Road Assistance and Car Transportation
Based on authentic user experiences
LEO JK
6734 reviews
N/A
8 months ago
Deceitful Extortionate and Rip-Off
North London Recovery registered under Grips Tyres Ltd using unfair extortionate and deceitful practice with their customers My car battery discharged and I contacted this company today finding them on google search at around 11 00 They demanded 50 00 deposit which I provided over the phone and they told me that they will be in my place in 30 minutes When I asked them twice about what the final amount will be they avoided the question saying that they will charge me in the end of the job I asked them again why they unable to provide the final price when all other company can they said they will charge me in the end of the job because they don t know how long the job takes or how complicated it would be Despite me saying that I simply need taking my car from the postcode E14 9DZ to N18 1SW to the Mechanic Garage to fix battery or replace it Anyway their technician came and started my car with his charger in 15 minutes and showed me the mobile phone where they are going to charge me 250 00 I contacted their head office asking why they are charging me 250 00 for 15 minutes job while any other company I used before charged around 100 00- 120 00 They said it is a normal price these days and after a short explanation that they didn t even took my car to the garage they reduced the price to 195 00 It is still extortionate price however I paid the technician 200 00 and asked for 5 00 change The technician said that he didn t have any change at all and that the company will adjust my invoice for 200 00 instead of 195 00 As of now 11-04-2023 20 17 I received an invoice from the company for only 195 00 Despite sending 2 emails within last 3 hours they haven t responded This is the truly Extortionate Deceitful and Unfair Business Practice I believe I reported that business to Trustpilot Yell Trading Standards Gov uk citizen advice FSA and Ombudsman And I am urging everyone who came with such Rip-Off business companies to report them and take action against them Injustice must be eradicated with such greedy and deceitful companies like this one Please do not believe that 250 00 is the normal price to bring a car to the garage 9 out of 10 companies charge 100 00- 120 00 which is sensible I believe If someone from Trustpilot administration or anyone else want to get the documentary confirmation of everything I explained here I am gladly to provide everything from Bank Statement Cash Deduction Receipt to Phone Voice Recording with this company Kind RegardsLeo ArchTech Eng
BPD
6734 reviews
N/A
8 months ago
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY Mechanic they sent out didn t have a clue He pretended to jump start the car but I learned when I got another company out he wasn t anywhere near the battery The second company I got restarted the car in seconds because they knew what they were doing Discovered after he had damaged the front hood Charged me 180 claiming if I left it plugged in it would work in an hour When I called up to complain company just kept hanging up on me
Wayne
6734 reviews
N/A
8 months ago
I done 3 days work for this firm and
I done 3 days work for this firm and they way they spoke to me was not right I left as not treated right at all and when it comes to paying me for days I done they didn t pay me my wages joke
Georgina Jefferies
6734 reviews
N/A
8 months ago
Wrong address and aggressive behaviour
I had this company turn up at my address with a vehicle that had been in an accident and he began to offload it on our drive not our vehicle We weren t in at the time My neighbour was trying to be helpful by explaining that there is another road of the same name in a different postcode 6 miles away and that the vehicle he was trying to deliver wasn t at this address The driver got aggressive with my neighbour to the extent they got scared He was also aggressive to my neighbours wife too They then called me distressed that I should come home as otherwise I will have a Vehicle that doesn t belong to me on my drive They explained how aggressive the man was being too We headed home the driver eventually left- presumably to the right postcode Let s hope the driver got their vehicle Unprofessional service and inappropriate behaviour
Gray
6734 reviews
N/A
8 months ago
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANYThe driver was incompetent and wouldn t follow instructions on where to drive and unload my new car He made me drive the car off of the lorry because he said he had to control the lorry and was unable to do both I knew this was not the case due to working in the car industry but felt pressured to do so After following the drivers instructions he ended damaging the car during the unloading process He denied he had damaged the car even though I had photographic evidence He quickly drove off with no apology After making a complaint the driver said I insisted on driving the car off the lorry myself which I obviously didn t He knew what he was doing and was playing the game and turned all the blame onto me resulting in me having to pay extra to repair the vehicle and not gaining any apology or compensation DO NOT USE THEM