Notjusttaps Reviews

Updating of taps

From my first enquiry to Pamela the replacement of the tap cartridges was made very easy There was a slight delay due to a supply issue which was quickly resolved and the cartridges were couriered to me the next day and fitted perfectly An email was sent to update me on the delivery and the items were received promptly and well packaged All in all a great transaction Thank you

My bath shower mixer tap was leaking

My bath shower mixer tap was leaking so I went to three different plumbers merchants in my area and was told by them all that they did not stock any replacement cartriges because there were so many to choose from I looked on the internet and contacted three sites I supplied them with pictures and sizes of the cartridge I required which had a very unusual rubber seal heart shape Two sites came back to me and said they could not help me however notjusttaps sent me a link to a compatible cartridge on their site but with a seal that was different from my original one Ordered it up it arrived a couple of days later was a perfect fit and no more leaking Very prompt reply to my initial enquiry and great advice delivery

Fabulous service

I have just set up in business and after contacting this company i was offered so much help and support Setting up an account was simple and payment hassle free I await delivery of my goods and will post a review once I have received them however if they follow the same pattern as the service to date I know I won t be disappointed

Quality Tap fittings

Easy to use Website with accurate stock levels The shower tap ordered was the Traditional Breech Shower Valve for use in a property with a very low pressure systems the quality of the tap and fittings is excellent and once plumbed in gave good control and flow rate to allow for a good shower Excellent service throughout with immediate dispatch and delivery Thank You

I collected 4 Bristan tap cartridges

I collected 4 Bristan tap cartridges over the counter that no-one else could even identify correctly The service was efficient and the staff couldn t have been more helpful They re the best plumbing supplier I ve ever been to

Excellent service

Excellent service very competitive prices and fast dispatch What more can you ask

Great customer service

I ordered a tap during lockdown which was unsatisfactory so contacted the company Pamela arranged for it to be collected and returned for inspection I was offered a replacement or refund This was my first time dealing with the company and opted for a refund I m writing this because I was so impressed with the way they dealt with my complaint To me the mark of a good company is how they handle problems So many thanks Pamela for your help and humour I d have absolutely no hesitation recommending this company

Terrific service

I ordered some non standard replacement ceramic tap fittings after having trawled all my local plumbing merchants to no avail The website was easy to navigate and allowed me to order with confidence that I had bought the right item They arrived promptly within 2 days even over a weekend Excellent service highly recommended

Thought I would have to buy a new tap

Thought I would have to buy a new tap when the control lever fell off my expensive tall basin mixer tap But I found Not Just Taps on line and gave them a call Exceedingly helpful and as I live not too far away asked if I could call at HQ no problem said Derek see you tomorrow Arrived with the broken item found the new one all within 2 minutes of arriving invoiced and paid 9 75 saving me over 100 on a new tap I would have been in and out in 5 mins flat if I hadn t kept Derek chatting Absolutely brilliant company - the sort it is a pleasure to deal with