


Based on authentic user experiences
Mery
6788 reviews
N/A
1 year ago
From Mistake to Magnificence Not on the High Street Shines with Outstanding Service and Products
My recent shopping experience with Not on the High Street was nothing short of exceptional Despite a minor spelling error on the cakesicles I ordered for Valentine s Day Behiye from customer service went above and beyond to swiftly correct the mistake Within just one day I received my corrected order and to my surprise there was no request to return the initial one a true display of their dedication to customer satisfaction But the excellence doesn t stop there I also purchased a mat for my entrance and it s absolutely amazing The quality is top-notch and it adds a touch of sophistication to my home d cor Not on the High Street consistently delivers outstanding products and their customer service is unparalleled I couldn t be happier with my purchases and I m already planning to return for more If you re looking for unique high-quality items and exceptional service look no further than Not on the High Street They ve certainly earned a loyal customer in me
Tessa Reed
6788 reviews
N/A
1 year ago
Absolutely over the moon with the
Absolutely over the moon with the personalised gift from Minetta Jewellery The communication that is available through the customer and supplier is easy to use and Minetta have provided excellent information updates and excellent service Over the moon with the gift that has just arrived too Highly recommend
Yolanda Zreik
6788 reviews
N/A
1 year ago
My error in the personalisation of a picture frame
I ordered a picture frame and after completing my purchase and payment I discovered I had made a minor spelling mistake in my personalisation I was unable to contact the seller but Dawn from Not On The High customer services was very helpful and promptly amended my error with the seller
Mags Gregory
6788 reviews
N/A
1 year ago
Account issues
I was having issues uploading a photo to be put on a lap tray I contacted Sarah at customer services she was brilliant and sorted it all out for me really impressive
James
6788 reviews
N/A
1 year ago
To be fair
To be fair every time I ve used them its always been good great for little bespoke gifts will always check there first for anniversary etc
Phyllis Brame
6788 reviews
N/A
1 year ago
Very helpful with a problem excellent service
Found item on website ordered it but was unable to respond to a message from seller so contacted Not on the High Street and got excellent help from them They contacted the seller and I received the order
mrs geraldene cardwell
6788 reviews
N/A
1 year ago
Wonderful at correcting my mistake
It was a good outcome to my mistake when placing an order I did not go back and check my delivery details I did not check that my details were correct at the time of placing an order which unfortunately they weren t when I committed and paid for the items on the High Street were absolutely wonderful they got in contact with the seller to tell them my full address so I would like to apologise for my mistake and congratulate not on the high Street for their help
B Smith
6788 reviews
N/A
1 year ago
Abolutely amazed my teddy
Absolutely amazedBrought a big smile to my faceBought a Teddy for my first great granddaughter and it is awesomeHad it engraved so so pleasedWhat a good company to deal withWill definitely shop with them again and recommend them Awesome and thankyou
ben miller
6788 reviews
N/A
1 year ago
Not on the High Street great for finding presents
Stumbled across this website by mistake but found loads of interesting and different items great for presents Good prices and everything was delivered on time Will use it again
Avril Gray
6788 reviews
N/A
1 year ago
Excellent customer service
Nothing was a problem Beth answered all my questions she was very patient with me when I didn t understand Just want to say a big thank you Beth for all your kind help and understanding