Nova-insurance Reviews

It was a pleasure to deal with John

It was a pleasure to deal with John Forbes He was most helpful in explaining what everything meant in the policy I took out with him Before taking out this policy I had quotes from other company s some quotes were higher and some were lower than the policy I took out with this company but by far the most pleasant person to speak to was John Forbes very polite and respectful and I know that I am not the easiest person to deal with because I ask an awful lot of question s before i make my mind up and I never make my mind up on the first phone call I like to think about things first I also always like to speak to a person no matter what I am buying I would never deal with robotic on line only company s The person you speak to in a company and how they speak and react to you in my mind is most important Thank youA T Barwise

pleased with service

Fae Tyler rang me after I had received a quote on line for Empty property Insurance to see if it was suitable for my requirements it did not meet all my needs but she was able to offer an other policy which did

It s the first time I ve dealt with

It s the first time I ve dealt with Nova Insurance and I was very pleased with their Customer service They provided a competitive quote and the person I spoke to John Forbes was very helpful and informative

very good and easy to deal with

Nova Insurance and John Forbes in particular gave excellent service followed up an initial quote enquiry and were helpful courteous and very easy to deal with i will go back to htem for further insurance quotes

Jordan Smith is great

Jordan Smith was extremely helpful and professional managing to do what multiple other insurance brokers could not I would highly recommend reaching out to him for any insurance needs

Simple issue free enquiry at that point

Simple issue free enquiry at that point prompted an approach being taken out Extraordinary client care aptitudes and happy to work with you

Great experience

I called up late in the day on Monday and Sarah Banks was incredibly helpful she immediately had access to the policy I d submitted information regarding and she was able to quickly progress everything for me Thank you for the assistance and the smooth experience

John that I dealt with was great

John that I dealt with was great He delivered on what he was promising me on the phone understood my needs and the amendments that needed to be made Got me a good price I would fully recommend them for Public Liability Insurance Policies

Early days but so far really good

I needed unoccupied house insurance and Jordan Smith replied to my online enquiry within minutes quoted me reasonable quotes and was extremely clear about the details of the policy Obviously it is early days but so far Nova seem to offer competitive policies and have great customer service