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Zanib Iqbal
6731 reviews
N/A
11 months ago
It s been almost 2 weeks now and not
It s been almost 2 weeks now and not received my mirror Iv contacted the Novolla numerous times and they keep telling me the item is ready but waiting for courier to pick up They are not willing to give a time frame I wish I had seen the reviews before ordering Will be contacting my bank to get my money back I left a review on their website and by no surprise they took it down immediately AVOID AT ALL TIMES
Mrs Corney
6731 reviews
N/A
11 months ago
SCAM SCAM SCAM
Paid for express delivery but nothing arrived yet Email don t gey a replyThey don t give you any information It looks like item is coming from abroad as according to tracking information ina foreign language As they say they are based in London it all sounds wrong DON T USE THIS COMPANY ITS A SCAM AS SOON AS I CAN I WILL CONTACT BANK TO GET MONEY BACKDONT WASTE YOUR TIME
Dean Marshall
6731 reviews
N/A
11 months ago
Joe the fraudster
Same as everyone one else Joe emails some crap about waiting for stock etc Since I ve emailed them calling them fraudsters and I want a refund I haven t heard anything back since I see the advert through instagram and have also contacted them about the scam but again no reply
Diane Harding
6731 reviews
N/A
11 months ago
BIG FAT SCAMMER JOE
Looks like Novolla uk is busted as their website is no longer online and Joe has done a bunk I thankfully paid by credit card and received a refund within 24 hours of making a claim and it was only 39 95 so no complaints but will be very wary of Facebook adverts in future
Deborah Hughes
6731 reviews
N/A
11 months ago
Scam- Do not buy from this so called company
Scam- I ordered a sofa chair bed it got sent to Australia instead of Uk Sent numerous emails had no response no refund recieved No URL Would report the so called company but there is no information DO NOT ORDER FROM NOVOLLA
Sian
6731 reviews
N/A
11 months ago
SCAM SCAM SCAM SCAM SCAM
I stupidly placed an order before reading the reviews I immediately emailed Novolla to ask for my order to be cancelled and refunded I received a reply from Joe telling me my order was already placed and asking why I wanted to cancel I asked again for this to be cancelled and refunded this was ignored I sent a further 2 emails asking again these also went ignored I m leaving this review to stop others from buying from this company they won t send your mirror and they won t refund you Fake company used to be called Benerla No contact details apart from email which they ignore DO NOT BUY
Helga Usher
6731 reviews
N/A
11 months ago
Bad company
I ordered a chair bed making clear I need it before Christmas and paid extra for priority delivery I since sent over 10 emails only to be lied to by Joe All this has been going on since 26th November and I was told today that it will take another 1 - 2 weeks for the item to be collected by the carrier I strongly recommend not to order from this company
Ailish Astbury
6731 reviews
N/A
11 months ago
Ordered a fold out bed and paid extra
Ordered a fold out bed and paid extra for delivery before Christmas Still not arrived In fact tracking said attempted delivery to an address in Adelaide Australia I live in the UK As with previous people I have had an email from JO but despite me chasing nothing back Would advise people to Avoid this company Wish I d read the reviews before I ordered
Kainaz Karkaria
6731 reviews
N/A
11 months ago
Scammers NEW COMPANY IS CALLED CHRONOLLA
Scammers I ordered an oversized mirror through Instagram and it was delivered to Australia when my delivery address was the UK Their customer service seemed helpful at first but then went silent NEW COMPANY IS CALLED CHRONOLLA DO NOT BUY FROM THIS COMPANY
Elliemay
6731 reviews
N/A
11 months ago
Absolute scam
Absolute scam Only rating 1 star as I had to put something otherwise it would have been zero I stupidly ordered the mirror after seeing they had 5 star reviews on their website that you can only email and it s always someone called Joe that replies with rubbish No mirror received Website needs shutting down as clearly reading the reviews from here they are scamming money from endless amounts of people