Nowratoyota Reviews

Received wrong part refund not accepted

On September 2022 the door handle on my Tarago broken off completely from the sliding door I went to Toyota Nowra for repair estimate It was extremely expensive The reason for that I was told the door are locked and they would have to break-in to my car actually So I purchase from Toyota Nowra just door handle The assistant checked my car and take some numbers form the frame label When part arrived I went to see my local mechanic if he can replace the door handle He promised do the job but I have to find someone else who open locked door That turned out to be a problem It was not urgent and took me a long time to find someone to do the job But I was told than by o2autosport NOWRA the part door handle Toyota sold to me is incorrect I called TOYOTA NOWRA PARTS and ask if the returns is possible because the part is incorrect but it was purchased at 2022 The person on the phone was very helpful but could not find on his computer purchasing transaction So I promised to come with purchasing receipt in the next few days When I got there my telephone conversation was unfortunately not remember by the staff Than some small self important man with no skills to deal with customers interjected into the conversation and immediately began to argue He dismissed everything and refuse take the wrong part back and issue refund I was very upset it was not the case I change my mind and demanded refund because I no longer liked the goods I got from TOYOTA wrong part No way I could see that when I payed for it I am not the expert I thing this is so unprofessional especially for big name as TOYOTA MY advise please beware of of little self important man who was given a little power